earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement
Advertised Job Summary
Join our IT Business Operations team and help shape how the university manages and reports on enterprise technology services. As the IT Chargeback & Reporting Specialist, you'll transform technology usage data into meaningful insights that support responsible resource management, AI governance, and informed decision-making across the institution. Working with enterprise AI platforms and other centrally managed technologies, you'll develop reports, maintain dashboards, support customers, and help ensure transparency in technology consumption and allocation.
Minimum Qualifications (Classified and Unclassified positions)
Preferred Qualifications
- Experience with technology usage reporting, IT financial operations, dashboard maintenance, customer-facing reporting, AI-enabled platforms, cloud or SaaS usage tracking, chargeback processes, or higher education technology services.
- Experience with tools such as Excel, Power BI, Tableau, ServiceNow, cloud dashboards, administrative consoles, or similar reporting platforms is preferred.
Knowledge/Skills/Abilities
- Knowledge of technology usage reporting, operational analytics, chargeback, showback, allocation tracking, or related IT financial operations practices.
- Knowledge of AI-enabled platforms, enterprise software services, cloud-based tools, or credit/token/consumption-based technology models.
- Ability to maintain dashboards, review data for accuracy, identify trends, and summarize usage information for technical and non-technical audiences.
- Ability to create recurring reports, interpret usage data, and communicate findings clearly through written summaries, dashboards, spreadsheets, or presentations.
- Strong customer service skills and the ability to respond professionally to questions about usage, allocations, permissions, access levels, and reporting outputs.
- Ability to work with spreadsheets, dashboarding tools, reporting systems, and data exports.
- Strong attention to detail, organizational skills, and ability to meet recurring reporting deadlines.
- Ability to identify data inconsistencies, investigate usage anomalies, and coordinate with technical or functional teams to resolve issues.
- Ability to explain technology usage, credit consumption, and allocation concepts in plain language.
- Ability to maintain confidentiality and handle institutional usage, financial, and customer data responsibly.
- Ability to document processes, maintain standard operating procedures, and recommend practical improvements.
- Ability to work independently while collaborating with IT service owners, business operations staff, unit representatives, and customers.
Job Close Date
09/14/2026
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by September 14, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.
To apply, please visit: https://uscjobs.sc.edu/postings/210766
EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.
