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IT Device Support Supervisor, ITS
Pocatello - Main NOT eligible for remote work, on-campus position
Priority Date: November 2, 2026
Institution Information
Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!
Job Description
This is a promotional opportunity for current employees of Idaho State University only.
The IT Device Support Supervisor provides operational leadership and strategic direction as the university's primary point of contact for device management and support. This role manages a versatile team of full-time staff and student technicians to deliver consistent service quality to faculty, staff, and students, efficient workflows, and achievement of key performance goals through active supervision, coaching and performance monitoring.
This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.
Key Responsibilities
1. Team Leadership & Student Development (40%)
IT Device Support Supervisor, ITS
Pocatello - Main NOT eligible for remote work, on-campus position
Priority Date: November 2, 2026
Institution Information
Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!
Job Description
This is a promotional opportunity for current employees of Idaho State University only.
The IT Device Support Supervisor provides operational leadership and strategic direction as the university's primary point of contact for device management and support. This role manages a versatile team of full-time staff and student technicians to deliver consistent service quality to faculty, staff, and students, efficient workflows, and achievement of key performance goals through active supervision, coaching and performance monitoring.
This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.
Key Responsibilities
1. Team Leadership & Student Development (40%)
- Recruit, onboard, and mentor a team of 10-20 student employees and 2-4 full-time staff.