Job Summary

Ensures the stability, security, and operational integrity of Kennesaw State University's physical IT environments, including data centers, server rooms, and MDF/IDF spaces. Oversees critical infrastructure systems such as power, HVAC, fire suppression, structured cabling, and environmental monitoring to maintain reliable, well organized, and compliant IT facilities. Serves as the primary coordinator for physical IT infrastructure, working closely with IT engineering teams, facilities personnel, and external vendors to support capacity planning, documentation, physical access control, and lifecycle maintenance across all university technology spaces.

Responsibilities

KEY RESPONSIBILITIES:

1. Maintains the security, cleanliness, stability, and operational readiness of data centers, server rooms, and MDF/IDF environments
2. Oversees the lifecycle of critical infrastructure systems, including HVAC, electrical power systems (generators, UPS, transfer switches, breakers), fire suppression, and environmental monitoring
3. Ensures accurate installation, labeling, documentation, and maintenance of physical infrastructure components according to university and industry standards
4. Maintains inventory, rack diagrams, power path documentation, cabling records, and physical layout documentation
5. Monitors and plans for capacity involving power, cooling, and physical space to support current operations and future university growth
6. Oversees structured cabling systems, including intra building and OSP cabling, ensuring adherence to TIA/EIA standards, proper labeling, and documentation quality
7. Serves as the primary liaison between IT and Facilities, contractors, and external vendors for maintenance, testing, and coordination of building systems supporting IT operations
8. Manages physical access controls for IT environments, including auditing access rights and supporting access technologies such as keycard systems and video monitoring
9. Coordinates infrastructure work performed by networking, server and storage, and other technical teams to ensure adherence to standards, proper racking/stacking, cable management, inspections, and change control
10. Develops, maintains, and enforces standard operating procedures (SOPs), infrastructure standards, and best practices, support team training and compliance

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in information technology, engineering, facilities management, related discipline, or an equivalent combination of relevant education and/or experience.

Required Experience
Five (5) years of experience in IT infrastructure, data center operations, or facilities related IT management.