The IT Infrastructure Manager's role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization's IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure, server infrastructure, data communications, and telecommunications systems. The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and…
accurate fashion.
This position is an on-site position with very little remote work opportunities.
This working position will provide leadership, guidance, and technology advice for communication and connectivity to all the departments on campus and technical oversight of staff within the division. This position also coordinates heavily with vendors, management in other departments on campus, contractors, vendors and provides critical support and coordination to the CIO, CISO and other senior management.
Preferred Years Experience,Skills, Training , Education:
- M.S degree in Information Technology, Technology Management, Computer Technology or a comparable field with an emphasis in Data Networking, Telecommunications, Systems Administration, Data Center Management, or Infrastructure systems.
- Eight (8) to ten (10) + years experience in maintaining systems and networking infrastructures, preferably in a higher education environment.
- Extensive experience developing and maintaining custom systems and networking/communication or telecommunication interfaces.
- System administration and IT certifications in Linux, Microsoft, or other network related fields
- Understanding of digital telephony engineering and video-based distributed learning systems
- Extensive experience in networking, infrastructure, and server hardware installation, programming, and configuration: (Cisco, Avaya, Juniper, F5, Dell, EMC, VMWARE, PaloAlto).
- Extensive knowledge of internet networking topologies and applications such as WIFI, mesh networking, SONET, MPLS, BGP.
- Experience with Disaster Recovery methods and server backup systems.
- Advanced knowledge of Banner/ERP systems, network, and communications monitoring, access infrastructures, systems programming, and server management.
- Advanced knowledge and experience in capacity planning, budget management, staff supervision, and ongoing maintenance of centralized systems.
- Outstanding communication skills with a demonstrated ability to work in a team environment and proven experience fostering positive team-spirited technology culture in higher education.
