IT Manager

Posting Number: S14151P

Working Title: IT Manager

Department: EITS-Student Information Systm

About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

College/Unit/Department website: eits.uga.edu

Posting Type: External

Retirement Plan: TRS or ORP

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Additional Schedule Information: Monday – Friday, 8am – 5pm; Occasional after-hours as needed.

Advertised Salary: Up to 88,000; Commensurate with Experience

Posting Date: 09/18/2025

Open until filled: Yes

Proposed Starting Date: 10/20/2025

Special Instructions to Applicants: Please prove name and contact information for three professional references.

Location of Vacancy: Athens Area

Classification Title: Application Dev Supervisor

FLSA: Exempt

FTE: 100

Minimum Qualifications: Bachelor’s degree in a related field or equivalent and 8 years of professional experience

Preferred Qualifications: Experience with ERP application development support including integration technologies, protocols, and standards; Excellent communication (functional and technical) and organizational skills

Position Summary: IT manager position within Student Information Systems that is highly experienced and provides technical management and leadership provide research, analysis, application development and support services for the ERP Student system as well as several system integrations/components that are part of the overall ERP implementation at UGA. This position leads and manages both the Banner Senior Analysts and Degree Works teams that provide innovative design and critical thinking for software projects. This role will play a leadership role in recommending specific solution architecture options for various projects to enhance the digital student experience.

Knowledge, Skills, Abilities and/or Competencies: Excellent innovation skills needed; Excellent communication (functional and technical) and organizational skills; Ability to multi-task and work in a collaborative team environment; Possess a deep understanding of integration technologies, protocols, and standards.

Physical Demands: Normal office environment

Is driving a responsibility of this position?: No

Is this a Position of Trust?: Yes

Does this position have operation, access, or control of financial resources?: No

Does this position require a P-Card?: No

Is having a P-Card an essential function of this position?: No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No

Does this position have Security Access: Yes

Duties/Responsibilities: Lead and facilitate the technical discovery, research, and implementation new solutions for student information systems under the direction of the Associate CIO for Student Information and Services. Provide technical and managerial leadership for a team as senior level software architect that provides key application development support to custom applications, web services, and system integrations; Provide technical oversight and enhancement of the ConnectUGA ERP student system that includes new and existing integration and components for key applications; Cultivate effective working relationships between SaaS vendors, IT, and client community; Recommend technologies and propose solutions to meet new business requirements; Coordinate with functional offices and key stakeholders on IT projects and prioritization processes utilizing appropriate project management techniques; Provide technical leadership to support emerging technology and strategic plans for SIS; Develop innovative enhancements to improve customer experience and self-service; Identify and develop necessary skills that support integration and configuration of SaaS applications. (Percentage of time: 40)

Duties/Responsibilities: Provide leadership and oversight into the training and support for technical and functional teams on enhancements of new projects and application system operations; Lead efforts to research and identify emerging components that support integration and configuration of SaaS applications to understand APIs, data structures, and integration capabilities; Define, develop and implement enhancements for ERP needs that reflect strategic direction and approved projects; Provide mentorship and support to developers and functional users with building out and maintaining new and complex software solutions; Ensure accuracy and adherence to established standards, security for new and emerging technologies; Certifies systems, follow security, and audit processes and procedures as identified in policies and guidelines from UGA, BOR, State and Federal entities; Participate in vendor selection and discussion for key ERP components and integrations. (Percentage of time: 30)

Duties/Responsibilities: Manages and oversees Degree Works solutions and integrations within SIS; Provide technical and managerial leadership of the Degree Works system processes by maintaining secure operations performance, automation, and gathering/reporting relevant metrics; Interview and consult with clients; gather data; Provide system design services to clients; scope is not limited to individual department needs, but to enterprise-wide needs; Define, develop and implement Degree Works applications system and integrations for business needs that reflect client requests or approved projects; Direct, supervise and coordinate efforts of application analysts and programmers in planning, designing, testing, documenting and installing information systems and SaaS solutions. (Percentage of time: 30)