(25%)
Provide technical user support for a wide range of hardware and
software related information technology systems and their
components, including: personal and lab computers; audiovisual
equipment; network hardware and connectivity; operating systems and
software; security; and telecommunications. Troubleshoot, diagnose,
and resolve issues or elevate them. Provide basic services to
ensure hardware functionality and compatibility. Purchase and
maintain an inventory of computers and peripherals. Facilitate
software review and purchase. Provide new employees support,
including IT orientation and computer imaging and set up.
(25%)
Provide support to researchers, including: consultation on
computational and data storage topics; development and maintenance
of research databases; custom programming solutions; and deployment
and management of scientific sensors and their data streams.
(15%)
Work directly with administrative staff to develop, maintain,
improve, and execute information technology processes that support
human resources, accounting, and other administrative needs (e.g.,
employee onboarding, payroll processing, and administrative
reporting).
(10%)
Maintain familiarity with UMN IT policy and develop, maintain, and
implement NRRI IT policy. Interface with the Research
Cyberinfrastructure Champions Network and maintain an active
presence in system-wide IT groups. Keep NRRI leadership current on
IT projects, issues and future needs.
Physical / Environmental Demands:
- Office environment / no specific or unusual physical or
environmental demands.
Specific physical requirements or environmental exposures.
- The IT team occasionally provides support in industrial
research environments. Safety training and Personal Protection
Equipment will be provided as needed.
Qualifications
Required Qualifications:
- BA/BS in computer science or a related field plus at least two
years of experience, or a master’s degree in computer science or a
related field
- Proficiency with Linux
- Proficiency with relational database development and
administration
- Advanced programming skills with SQL
- Proficiency with Windows
- Demonstrated ability to effectively work on a team
- Effective verbal and written communication skills in
English.
- Valid US driver’s license with clean driving record.
Preferred Qualifications:
- Advanced programming skills with an additional language, such
as JavaScript, VBScript, PHP, ASP, or Python
- Familiarity with containerized architecture (e.g., Docker,
Kubernetes)
- Familiarity with web application development, deployment, and
hosting
- Experience with server security configurations, including
encryption and authentication
- Basic knowledge of front-end development, including HTML,
CSS
- Proficiency with Mac OS
About the Department
The Natural Resources Research Institute was established by the
Minnesota legislature in 1983 as an applied science and engineering
research organization to inform state citizens and decision-makers
while leveraging the power of the University of Minnesota. NRRI is
guided by the forward-looking charter provided by the Legislature
to foster the economic development of Minnesota’s natural resources
in an environmentally sound manner to promote private sector
employment.
NRRI’s mission is to deliver integrated research solutions that
value our resources, environment and economy for a sustainable and
resilient future. We are a mission-driven, project-focused team
working to create opportunities for natural resource
stewardship.
With industrial-scale facilities in Duluth and Coleraine, MN, NRRI
works across five strategic research platforms. These platforms
address Minnesota’s soil, forest, water and mineral
resources.
Pay and Benefits
Pay Range: $67,147.67 - $84,522.13; depending on
education/qualifications/experience
Time Appointment: 100% Appointment
Position Type: Faculty and P&A Staff
Please visit the
Office of Human Resources website for more
information regarding benefit eligibility.
The University offers a comprehensive benefits package that
includes:
- Competitive wages, paid holidays, and generous time off
- Continuous learning opportunities through professional training
and degree-seeking programs supported by the Regents Tuition Benefit
Program
- Low-cost medical, dental, and pharmacy plans
- Healthcare and dependent care flexible spending accounts
- University HSA contributions
- Disability and employer-paid life insurance
- Employee wellbeing program
- Excellent retirement plans with employer contribution
- Public Service Loan Forgiveness (PSLF)
opportunity
- Financial counseling services
- Employee Assistance Program with eight sessions of counseling
at no cost
While our salary ranges provide a framework, it is important to
note that most of the
time, the initial pay may not reach the maximum of the range. This
approach ensures
that compensation reflects the value and unique contributions of
each candidate while
maintaining equity within our organization. As part of our
commitment to fair and
equitable compensation, please be aware that the salary offered to
incoming candidates
will be based on their individual credentials and experience.
How To Apply
Applications must be submitted online. To be considered for this
position, please click the Apply button and follow the
instructions. You will be given the opportunity to complete an
online application for the position and attach a cover letter and
resume. You are
required to attach a
cover letter and
resume to be considered for this position.
Additional documents may be attached after application by accessing
your "My Job Applications" page and uploading documents in the "My
Cover Letters and Attachments" section.
To request an accommodation during the application process, please
e-mail jobcentr@umn.edu.
Diversity
The University recognizes and values the importance of diversity
and inclusion in enriching the employment experience of its
employees and in supporting the academic mission. The University is
committed to attracting and retaining employees with varying
identities and backgrounds.
The University of Minnesota provides equal access to and
opportunity in its programs, facilities, and employment without
regard to race, color, creed, religion, national origin, gender,
age, marital status, disability, public assistance status, veteran
status, sexual orientation, gender identity, or gender expression.
To learn more about diversity at the U:
http://diversity.umn.edu
Employment Requirements
Any offer of employment is contingent upon the successful
completion of a background check. Our presumption is that
prospective employees are eligible to work here. Criminal
convictions do not automatically disqualify finalists from
employment.
About University of Minnesota
University of Minnesota, Duluth (UMD)
The University of Minnesota, Duluth (UMD) consistently ranks among
the top Midwestern, regional universities in U.S. News and World
Report's "America's Best Colleges" issue.
Overlooking Lake Superior, UMD provides an alternative to both
large research and small liberal arts environments and attracts
students looking for a personalized learning experience on a
medium-sized campus of a major university. A firm liberal arts
foundation anchors a variety of traditional degree programs, as
well as professional and graduate students that draw on UMD's many
research institutes and labs.
At the University of Minnesota, we are proud to be recognized by
Forbes as a Best Employer for Company Culture (2026), Best Employer
for Women (2023, 2025, 2026), and Best Employer by State
(2022-2026). In 2026, we also received Culture Excellence &
Industry Awards recognition for employee appreciation and work-life
flexibility.