IT Professional Specialist

Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

College/Unit/Department website: eits.uga.edu

Posting Type: External

Retirement Plan: TRS

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Additional Schedule Information: 8am – 5pm, Monday – Friday

Advertised Salary: Up to 46,000

Posting Date: 09/09/2026

Open until filled: Yes

Proposed Starting Date: 10/12/2026

Special Instructions to Applicants

• Please provide name and contact information for three professional references
• This is a full-time, on-site position
• This position is not eligible for work authorization sponsorship

Location of Vacancy: Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Classification Title: IT Support Technician II

FLSA: Non-Exempt

FTE: 1.00

Minimum Qualifications: High school diploma or equivalent and 2 years of related experience

Position Summary

This position will assist EITS and the campus community at large in both Access Provisioning for various university core systems and access compliance and attestation. The person in this role will take advantage of tools and skills such as SQL, AD management to assist in the building workflows, provisioning access and analysis of access data. This position will also take on more complex user issues in regards to system access and account status. This position will assist in assuring proper attestation and compliance in regards to access control processes based on state and government policy and/or standards. They will also assist in the development and continued improvement of various processes such as Backup Validation and Privileged Access provisioning. Finally, this position will provide data analysis to various teams to review access data.

Knowledge, Skills, Abilities and/or Competencies

• Proficient in access and security processes.
• Able to assist in the development of logical access security policies and address abuses of data access privileges.
• SQL and understanding of relational databases.
• Entry level understanding of programing languages like Java and/or PowerShell.
• Understanding of access provisioning in a AD based organization.

Physical Demands: Sit for long periods of time with computer screens.

Is driving a responsibility of this position?: No

Is this a Position of Trust?: Yes

Does this position have operation, access, or control of financial resources?: No

Does this position require a P-Card?: No

Is having a P-Card an essential function of this position?: No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Access Provisioning

• Provide access to university central system services on request via established but ever changing business processes while maintaining compliance and mitigating abuse of access.
• Work within the Identity Management system.
• Provision access in a Active Directory environment.
• Review and look for opportunities to automate access provisioning processes, taking advantage of programming skills to script access based on established and defined roles.
• Contribute to the development and continuous improvement of Access Provisioning processes and procedures by collaborating with functional units.

Percentage of time: 45

Data Analysis, Reporting, and Troubleshooting

• Query and analyze access data, providing reports to leadership that inform business processes and decision making for campus community.
• Answer questions about account provisioning processes from campus community.
• Investigate and resolve more complex issues related to account status and system access.
• Document process workflows and data definitions.
• Perform regular account access cleanups and reviews.

Percentage of time: 30

Process Review and Attestation

• Assist in the development of workflow and processes to ensure EITS compliance in regards system access both privilege users and system admins.
• Assist EITS departments in development of review and attestation workflows such as Backup Validation and Change Management Monitoring.
• Perform review of EITS processes to provide feedback and contribute to the continuing improvement of various workflows.

Percentage of time: 20

Other duties as assigned.

Percentage of time: 5

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name: Josh Payne

Recruitment Contact Email: jhpayne@uga.edu