IT Project Delivery Director
Job ID: 301367
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location
(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Accountable for enterprise-wide excellence in IT program and project delivery. Owns the delivery framework, standards, and continuous improvement of IT program and project execution across the institution. Ensures that approved programs and projects are executed consistently, predictably, and in alignment with institutional standards and outcomes.
Responsibilities
KEY RESPONSIBILITIES:
- Owns institutional standards for IT program and project delivery, including methodologies, quality controls, and delivery metrics
- Ensures approved programs and projects are executed in alignment with PMI standards for scope, schedule, cost, quality, risk, and stakeholder management
- Establishes and maintains scalable delivery frameworks that balance standardization with flexibility based on project size, complexity, and institutional context
- Identifies delivery risks, issues, and constraints early and provides actionable mitigation strategies to sponsors and leadership
- Partners with sponsors and business owners to define success metrics, outcomes, and benefits realization plans
- Tracks delivery performance and benefits realization throughout the project and program lifecycle
- Ensures post-implementation reviews are completed and that lessons learned are incorporated into delivery standards and practices
- Leads continuous improvement of delivery processes, tools, templates, and execution practices
- Use metrics, audits, retrospectives, and delivery reviews to improve predictability and delivery maturity
- Mentors, coaches, and supports project and program managers to strengthen delivery capability and professional practice across the institution
- Defines delivery competency models, role expectations, and career pathways aligned with process frameworks, in partnership with leadership
- Serves as a trusted advisor on delivery feasibility, capacity planning, execution tradeoffs, and delivery readiness
- Provides leadership with accurate delivery metrics, insights, and execution intelligence to support decision-making
- Partners with functional, academic, and technical leaders to enable successful program and project outcomes across the institution
Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education in business, information technology, engineering, or a related field.
Required Experience
Seven (7) years of experience leading complex projects and programs in a PMI-aligned environment, with demonstrated accountability for delivery outcomes and standards, execution discipline and process improvement, mentoring project teams and delivery maturity.
Preferred Qualifications
Additional Preferred Qualifications
Project Management Professional (PMP) certification, Program Management Professional (PgMP), PMI Agile Certified Practitioner (PMI-ACP), or other PMI credentials
Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field
Preferred Experience
Experience building, standardizing, or maturing delivery practices or a Project Management Office (PMO) within a higher education or similarly complex institution
Demonstrated experience leading or enabling organizational change initiatives at scale
Demonstrated experience supervising and mentoring IT or other project delivery teams
Knowledge, Skills, & Abilities
ABILITIES
Demonstrated ability to lead enterprise-scale initiatives with multiple dependencies and diverse stakeholders
Able to influence, mentor, and guide project and program managers without direct supervisory authority
Able to handle multiple tasks, initiatives, or projects at one time meeting assigned deadlines
KNOWLEDGE
Advanced knowledge of PMI frameworks, project and program management methodologies, and delivery governance
Strong understanding of benefits realization, outcome tracking, and post-implementation evaluation
Proven experience improving delivery maturity through process improvement, metrics, and quality management
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Skilled in stakeholder engagement across executive, academic, functional, and technical environments
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette
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