maintains documentation on software and hardware specific to client workstations; assists with classroom support; organizes and maintains work tickets; provides helpdesk support and problem resolution; troubleshoots and solves complex technical issues related to the designated environment; helps to maintain and audit college asset records. Develops automated solutions to deploy, monitor and audit software distribution. Supports college information security initiatives; monitors, configure and takes corrective action with anti-virus, data loss protection, vulnerability scanning, and asset management systems.

Please note the hours for this position will be 10am-7pm with occasional hour flexing. Some evening and weekend hours will be required for event support as needed.

Required Qualifications

Bachelors degree in computer science or other related technology field or equivalent education and experience. 2 years experience in installation, maintenance, repair and troubleshooting of computer hardware, and software; Experience with automated software and patch management systems; wide range knowledge of education and administrative software, hardware, and related technology; Willingness to update skills as technology evolves; Excellent communication, problem solving, and decision making skills; Must have attention to detail, and maintain a high level of dependability, flexibility, and integrity.

Desired Qualifications

Basic networking knowledge with DCHP, TCP/IP settings and MAC/IP address.

The target hiring range for this job profile is $26.78 - $29.00/hr. The actual salary paid to an individual will vary based on multiple factors, including but not limit to, education, years of experience, internal equity, etc.

maintains documentation on software and hardware specific to client workstations; assists with classroom support; organizes and maintains work tickets; provides helpdesk support and problem resolution; troubleshoots and solves complex technical issues related to the designated environment; helps to maintain and audit college asset records. Develops automated solutions to deploy, monitor and audit software distribution. Supports college information security initiatives; monitors, configure and takes corrective action with anti-virus, data loss protection, vulnerability scanning, and asset management systems.

Please note the hours for this position will be 10am-7pm with occasional hour flexing. Some evening and weekend hours will be required for event support as needed.

Required Qualifications

Bachelors degree in computer science or other related technology field or equivalent education and experience. 2 years experience in installation, maintenance, repair and troubleshooting of computer hardware, and software; Experience with automated software and patch management systems; wide range knowledge of education and administrative software, hardware, and related technology; Willingness to update skills as technology evolves; Excellent communication, problem solving, and decision making skills; Must have attention to detail, and maintain a high level of dependability, flexibility, and integrity.

Desired Qualifications

Basic networking knowledge with DCHP, TCP/IP settings and MAC/IP address.

The target hiring range for this job profile is $26.78 - $29.00/hr. The actual salary paid to an individual will vary based on multiple factors, including but not limit to, education, years of experience, internal equity, etc.