IT Solutions Consultant College of Arts & Letters

IT Solutions Consultant College of Arts & Letters

Notre Dame, IN, United States
Full-time
Dean of Arts and Letters
EIC2

Company Description

Founded in 1842, the University of Notre Dame is a leading American research university that offers a distinctive voice in higher education. As a Catholic institution with a strong tradition of faith and intellectual inquiry, Notre Dame is committed to excellence in teaching, research, and service to the common good.

Located in Notre Dame, Indiana, the University is home to a vibrant campus community of students, faculty, and staff who are dedicated to fostering an inclusive environment and advancing the University's mission to be a force for good in the world. With world-class facilities, renowned academic programs, and a deep commitment to innovation and ethical leadership, Notre Dame provides a dynamic and rewarding workplace for those who seek to make a meaningful impact.

Job Description

Study everything. Do anything.

Find your passion. Create knowledge. Serve the common good. Prepare for life.

This is what the College of Arts & Letters stands for. We play an integral role in Notre Dame's mission to serve as the world's preeminent Catholic research university. We are searching for someone who shares the same passion and mission to join our dynamic team as an IT Solutions Consultant in the Arts and Letters Computing Office.

Arts & Letters Computing (ALCO) provides innovative technology services to empower the College of Arts & Letters community in their pursuit of truth and understanding. Our vision is to foster a culture of technology-enhanced academic excellence.

About the Position

The College of Arts & Letters seeks a collaborative and strategic IT Solutions Consultant to serve as a trusted technology advisor to faculty and staff. This role bridges the gap between academic priorities and technical execution by leading the full lifecycle of technology solutions-from discovery and planning through implementation and long-term optimization.

The IT Solutions Consultant partners closely with stakeholders across the College to understand instructional, research, and administrative needs and translate them into effective, sustainable technology solutions. A central component of the role includes advising on hardware procurement and asset strategy to ensure technology investments are fiscally responsible, aligned with institutional standards, and tailored to specialized academic requirements.

This position requires a strong combination of technical expertise, relationship management, project coordination, and strategic thinking. The successful candidate will maintain a deep understanding of university IT services, emerging technologies, and best practices to help advance the mission of the College and the University.

Key Responsibilities

Technology Consulting & Solution Design

• Serve as a strategic technology advisor to faculty and staff within the College.
• Assess academic and administrative needs and translate them into effective technical solutions.
• Provide guidance on university IT services, emerging technologies, and solution feasibility.

Hardware & Asset Strategy

• Lead consultation on hardware evaluation, procurement, and lifecycle planning.
• Ensure technology investments align with institutional standards, budget considerations, and specialized research or instructional needs.
• Support strategic asset stewardship and technology sustainability efforts.

Project Leadership & Implementation

• Manage the planning and execution of technology projects from discovery through implementation.
• Coordinate timelines, stakeholders, and deliverables to ensure successful project outcomes.
• Partner with operational support teams to ensure smooth deployment and long-term service success.

Technical Knowledge & Continuous Improvement

• Maintain expertise in university IT services, industry trends, and best practices.
• Identify opportunities to improve technology utilization, efficiency, and user experience across the College.
• Support organizational change initiatives and advocate for effective technology adoption.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field
• Ability to engage with stakeholders to uncover underlying challenges and translate them into clear, actionable technical specifications
• Project Management using Agile or Waterfall methodologies
• Ability to evaluate and design integrated hardware and software solutions that account for the full lifecycle, including fiscal sustainability and technical fit
• Document and optimize workflows through process mapping and requirements analysis
• Evaluate computing hardware and specialized technology to provide high-value procurement advice that aligns with institutional standards.

Preferred certifications:

• ITIL Foundation
• Project Management: Certified Associate in Project Management (CAPM), CompTIA Project+, or similar
• OS-specific: Apple Certified Support Professional, Microsoft 365 Certified: Endpoint Administrator Associate, or similar
• Business analysis: Entry Certificate in Business Analysis (ECBA)