The IT Support Specialist I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc.

Major/Essential Functions

• Provide customer service-focused, one-on-one end-user support and problem resolution both in person and over the phone.
• Travel to clinic site locations using a personal vehicle during normal business hours as needed.
• Provides basic hardware and software support and maintenance for the department or unit, including, but not limited to, desktop computers, printers, clinical equipment, and related technology.
• Troubleshoots hardware, software, and network system issues and performs technical duties necessary to support departmental and business operations.
• Install & manage computer-based systems.

Requisition ID: 45177BR

Travel Required: Up to 25%

Schedule Details: Monday - Friday; 8am - 5pm

Work Location: Lubbock

Required Qualifications: Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience to equal four (4) years.