Description
Hampton University’s Division of Information Technology (DoIT), Client Technology Services (CTS) unit, is seeking a dedicated IT Technician. This role provides campus-wide technical support through the CTS Helpdesk, including the installation, maintenance, and troubleshooting of university-owned hardware, software, and network systems. The ideal candidate will be customer service–oriented, well-organized, and capable of effectively communicating with students, faculty, and staff in a fast-paced academic environment.
The IT Technician will work:
Sunday: 3:00 p.m. – 12:00 a.m. and Monday–Thursday: 4:00 p.m. – 12:00 a.m.
Examples of Duties
Hampton University’s Division of Information Technology (DoIT), Client Technology Services (CTS) unit, is seeking a dedicated IT Technician. This role provides campus-wide technical support through the CTS Helpdesk, including the installation, maintenance, and troubleshooting of university-owned hardware, software, and network systems. The ideal candidate will be customer service–oriented, well-organized, and capable of effectively communicating with students, faculty, and staff in a fast-paced academic environment.
The IT Technician will work:
Sunday: 3:00 p.m. – 12:00 a.m. and Monday–Thursday: 4:00 p.m. – 12:00 a.m.
Examples of Duties
- Provide technical support for hardware, software, and network-related issues.
- Reset user passwords and unlock accounts in compliance with university policies.