"Job ID: 30766 – Graduate Admissions Director (HEO)"

Job Details

Job ID: 30766 – Graduate Admissions Director (HEO)

Description:

Reporting to the Assistant Vice President for Enrollment Management, the Director will oversee all aspects of graduate recruitment and admissions operations. This includes driving strategic planning, building sustainable enrollment pipelines, and ensuring an inclusive and engaging admissions experience for prospective students. In addition to the responsibilities outlined in the CUNY Title Overview, the Director will be responsible for the following campus-specific duties:

• Develop and lead the execution of a comprehensive strategic enrollment plan for graduate admissions aligned with institutional priorities, including growth in accelerated master’s programs and expansion into new domestic and international markets.
• Drive data-informed recruitment strategies, using market research, trend analysis, and enrollment forecasting tools to identify opportunities, measure performance, and improve yield.
• Oversee all graduate admissions operations, ensuring ethical, efficient, and transparent processes, while leveraging technology and CRM platforms to enhance applicant experience and staff productivity.
• Design and implement integrated marketing and communication campaigns, including digital outreach, print materials, lead nurturing, campus events, and virtual engagement to attract and convert prospective students.
• Act as a strategic advisor to academic departments and graduate program directors to align admissions strategies with program offerings, market demand, and emerging academic opportunities.
• Work in close partnership with Enrollment Management leadership and other campus stakeholders to implement recruitment efforts that support the College’s mission, with an emphasis on access, diversity, and student success.
• Supervise and support admissions staff, fostering a collaborative, performance-driven culture committed to service excellence and continuous improvement.
• Build institutional visibility and cultivate strong relationships with prospective students, feeder institutions, and external partners by participating in key local and national recruitment events.
• Stay current on best practices in graduate admissions, including evolving technologies, visa and immigration policies, and trends in higher education enrollment and international recruitment.
• Perform other duties as assigned to support the mission of Queens College and the strategic goals of the Division of Student Affairs and Enrollment Management.

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Please note that the candidates must upload a cover letter describing related qualifications and experience, resume, and the name and contact information of three (3) professional references as ONE DOCUMENT in the following formats: .doc, .docx, or .pdf, format. Only candidates who have submitted all requested documents will be considered.

**Please use a simple name for the document that you uploaded, for example: JDoeResume. Documents with long names cannot be parsed by the application system.

**Equal Employment Opportunity**

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian-Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.