Job Summary
The Kelley School of Business is hiring a Kelley AI TA and Course Logistics Manager to support the Kelley Technology Curriculum Accelerator. This Student Programming Specialist, Advanced position manages the student employee operations, programming logistics, communications, onboarding, scheduling, and budget coordination needed to support Kelley's required AI curriculum and related AI academic initiatives. The position is within Kelley's Virtual Advanced Business Technologies area and supports…
cross-departmental technology and AI curriculum operations, including courses and initiatives connected to Communication, Professional and Computer Skills, Operations and Decision Technologies, and related school-level AI programs.
Department-Specific Responsibilities
- Supports a TA and AI Ambassador workforce expected to include approximately 140 to 170 student employees across X101, X201, K201, K303, the AI Hub, and related school-level initiatives such as prompt-a-thons, build-a-thons, and AI-in-education events.
- Provides centralized visibility across the AI course and student staffing pipeline, including hiring coordination, onboarding, credentialing, scheduling, communications, payroll coordination, training logistics, and launch readiness.
- Summer responsibilities include AI Ambassador staffing, K201 and K303 summer course support, AI Hub activity, student employee hiring and offboarding, cross-course credentialing, fall staffing assignments, onboarding preparation, training logistics, payroll coordination, and launch readiness.
- Manages student employee operations for approximately 120 to 160 TAs and AI Ambassadors across X101, X201, K201, K303, the AI Hub, and related Kelley Technology Curriculum Accelerator initiatives.
- Manages hiring, onboarding, offboarding, scheduling, training logistics, payroll coordination, HR liaison work, and student employee communications.
- Maintains centralized visibility into TA and AI Ambassador assignments, credentials, schedules, training status, performance information, and support needs.
- Plans and executes the annual staffing cycle for the AI course portfolio, including spring and summer hiring, summer credentialing, fall onboarding, assignment tracking, and start-of-term readiness.
- Manages the cross-course credentialing pipeline for TAs who may support multiple technology courses and AI Ambassador roles.
- Coordinates course and program logistics, including room assignments, exam logistics, accommodation requests, registrar coordination, staffing schedules, office-hour coverage, and term-by-term support.
- Tracks course-related and student employee budgets, including TA compensation, student employee hours, production-related expenses, supplemental resources, and operational spending.
- Monitors student employee hour usage and budget activity, identifies issues early, and communicates concerns to appropriate faculty and administrative stakeholders.
- Supports consistent policies and reduced duplication across the X101, X201, K201, and K303 TA pipeline that feeds the AI Ambassadors program.
- Provides staffing and logistics support for AI Hub activities, prompt-a-thons, build-a-thons, AI-in-education events, and other school-level AI academic initiatives.
- Coordinates with faculty, the Kelley AI Grading and Enablement Lead, Kelley HR, the Registrar, and other central offices on behalf of the AI curriculum and TA operations portfolio.
- Recommends process improvements to strengthen student employee operations, program logistics, communications, and launch readiness.
General Responsibilities
- Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience. Projects programming outcomes at the program, department/division, or campus level.
- Interfaces directly with students, attending student programming events and gathering satisfaction feedback from student participants to implement into future student programming initiatives and objectives.
- Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
- Measures and evaluates effectiveness of student programs against projected outcomes; regularly prepares reports on impact to students and budget and presents to stakeholders on effectiveness and to secure funding for initiatives moving forward.
- Serves on committees and performs student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
- Plans and coordinates communications and targeted outreach for student programming initiatives to ensure student participation and inclusion.
- May provide guidance to other Student Programming Specialists; makes process recommendations to manager for improved delivery of service.
- May serve on various campus or cross-functional committees to share student programming best practices.
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