KHP Digital Health Hub Training Manager

King's College London - Medical & Molecular Genetics

About the role

This role is an exciting opportunity to contribute to the professional services leadership of our EPSRC-funded King’s Health Partners Digital Health Hub (KHP DHH) as the Training Manager.

The training component of this Hub focuses on identifying and delivering the skills needed to train problem solvers who address real-life challenges at the healthcare–industry interface. The goal is to support the development of proactive individuals who can use relevant data and technologies to tackle real problems in digital health. Digital innovators and the healthcare workforce work together in a multi-disciplinary environment to develop safe and scalable solutions. The training arm of the Hub works collaboratively with the other Hub arms, including AI training, co-design strategies, entrepreneurship, industrial partner engagement, Patient and Public Involvement & Engagement (PPIE), digital health innovation, and the research pilots embedded in the Hub. The four core pillars are Training, Co-design, Translation & Acceleration.

Organised and delivery-focused, you will join an established team and bring experience in gathering, interpreting, and presenting data to demonstrate impact. Experience of matrix working would be beneficial, as the programme facilitates collaborative efforts to identify and overcome barriers to effective integration and translation across disciplines. You will work closely with subject matter experts and the learning technologist to maintain and enhance existing asynchronous training resources, as well as create new engaging materials for a range of audiences in digital health. The role also supports the delivery of in-person training, from advertising and bursary coordination to post-course feedback collection.

The successful candidate will collaborate with the learning technologist to understand the learning objectives of course participants and engage with supporters, patients, and the public in workshops led by participants. These workshops provide opportunities to share learning experiences and offer feedback on the structure and content of the taught material.

Onsite working will be required for effective collaboration across the Digital Health Hub, with the expectation that the successful candidate will work onsite at least three days per week.

This is a full time post (35 hours per week), and you will be offered a fixed term contract until 31.03.27.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Strong project/programme management experience, including good IT skills (Microsoft suite).
• A degree in a science or health-related field, or relevant experience, and familiarity with medical/scientific/AI terminology.
• Customer focused, with excellent communication skills both verbal and written: ability to write coherently, and in good English, to a range of audiences across a range of academic disciplines.
• Proactive, ability to work independently, problem solve and use initiative.
• Experience of managing relationships with a range of stakeholders
• Experience of impact/non-financial outcomes measurement, analysis and reporting
• Experience with communication strategies, such as effective use of social media and websites
• Budget management experience.

Desirable criteria

• Knowledge of AI, and knowledge of evaluation and impact measurement techniques and analysis.
• Marketing and market research experience.
• Experience of designing or commissioning education or learning events.
• Web design and UX skills.
• Line management experience and experience of matrix working.