Program Manager - Learning and Development

Division: Institutional Effectiveness Department: Inst Effectiveness/Research Opening Date: 10/20/2026 JOB GOAL: To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. GENERAL JOB SUMMARY: The Program Manager provides primary oversight and support for employee learning, development, and oversees the program budget. Partnering with campus leaders and reporting to the Director of Institutional Planning, the Program Manager designs, develops, and supports employee technical and compliance training along with approval and coordination of external employee development requests. The Program Manager administers the learning and development platforms and engagement assessments systems for employee learning and development. This role also oversees the Employee Engagement Program. This position does not provide employment-based sponsorship now or in the future. UNIVERSAL CORE COMPETENCIES: Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. Lead- regardless of title, through positive influence. DUTIES/RESPONSIBILITIES: In conjunction with the Director of Institutional Planning, manage all Learning and Development programs, processes, and annual budget. Design, develop, and deliver employee technical and compliance training. Review, approve, and fulfill departmental requests for employee development initiatives by researching and evaluating external training and consulting resources; coordinate all logistics including venue, materials, catering, and scheduling to ensure successful program delivery. Regularly evaluate, update, and improve the effectiveness of existing training courses and materials. Lead all aspects of the employee engagement program to enhance the employee experience. Oversee and administer learning and development systems such as engagement assessments, technical training systems, and compliance training platforms. Manage and maintain compliance training programs to ensure alignment with local, state, and federal requirements. Develop and sustain positive relationships with a wide range of stakeholders through ongoing collaboration, communication, cooperation, and dependability. Perform other related work duties as assigned. PERFORMANCE EXPECTATIONS: Work collaboratively with managers and employees on employee development initiatives. Present information using effective instructional techniques and formats. Demonstrate strong project and time management skills. Ability to present to groups in an effective and professional manner, as well as actively listen and give full attention to group needs. Has a strong presence and is able to facilitate teams around a positive vision of learning and development. Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION: Position involves working in an office setting. Occasional (10-33%) pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, standing, walking, repetitive motion, talking and hearing. MINIMUM QUALIFICATIONS: Bachelor's Degree in Instructional Design, Human Resources, Education or a related field of study. 2 - 4 years of diverse training experience Strong Communication skills, both verbal and written Strong analytical and critical-thinking skills Working knowledge of instructional design principles and evidence-based practices. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Gallup-Certified Strengths Coach Articulate Rise Certificate WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. This posting will close on November 12th at 5 pm. If interested, please submit your application by then. Benefits Kirkwood offers a wide range of employee benefits. Read more about them here !