Position Summary

Lawson State Community College is accepting applications for part-time lab assistants. This is an applicant pool. Individuals will be hired as needed. Note: Submitted applications will remain on file for 36 months.

Lab Assistants will use effective communication and problem-solving skills to provide friendly and professional service to students, faculty, staff and community users. It is the responsibility of the Lab Assistant to follow a routine set of procedures in order to prepare the SPACE Lab or assigned area for student use.

Salary Schedule: Local Salary Schedule $10/ hour with a maximum of 19 hours per week.

Essential Duties and Responsibilities

• Welcome students to the SPACE Lab
• Work effectively with Lawson State’s multicultural student population to support students’ requests for support at the SPACE Lab
• Refer students to other campus services and labs when appropriate
• Actively assist students with software problems and homework questions
• Work cooperatively with staff to perform general office duties necessary for efficient operation of the center
• Troubleshoot basic computer problems
• Maintain computer lab (e.g. instructional materials, appropriate software, set up of materials for daily activities, etc.) for the purpose of ensuring availability of equipment and programs to enhance the instructional program
• Monitor student activities while in computer lab for the purpose of maintaining a safe environment that is conducive to learning
• Follow established procedures when opening and closing the SPACE Lab
• Regularly walk through the SPACE Lab to ensure that computers and printing equipment is in good working order
• Follow procedures to report problems to the MIS department; document issues and report the information to appropriate staff
• Replace paper and toner in printers as necessary and follow procedures for requesting new supplies.
• Other duties as assigned

Qualifications

REQUIRED EDUCATION, STANDARDS, AND TRAINING:

• Two years college coursework and/or equivalent experience
• Experience using a range of basic computer programs and office equipment

OTHER QUALIFICATIONS:

• Strong written and oral communication skills
• Ability to follow written procedures and to routinely perform those procedures
• Ability to work independently and as part of a team
• Strong organizational skills
• Ability to lift at least 30 lbs. and spend long periods of time sitting or standing

PREFERRED QUALIFICATIONS:

• Associate Degree
• Previous experience troubleshooting basic computer issues
• Previous customer service experience