"Labor & Employee Relations Analyst Confidential Administrative Support II"

Are you passionate about creating a positive workplace culture and supporting employees to thrive? San Diego State University is seeking a Labor and Employee Relations Analyst to join our Center for Human Resources. In this role, you'll be at the heart of programs that shape the employee experience—supporting telecommuting, employee and labor relations, and disability accommodations—all while handling sensitive matters with professionalism and care. This is a fantastic opportunity to grow your HR expertise, work collaboratively across campus, and make a meaningful impact in a dynamic higher education environment.

Key Responsibilities

• Be the go-to resource for SDSU's telecommuting program, coordinating agreements and helping resolve employee concerns.
• Provide critical support for employee relations matters, including performance, corrective actions, and exit data.
• Partner on labor relations initiatives by tracking grievances, assisting with union requests, and ensuring compliance with collective bargaining agreements.
• Support employees and applicants through the disability accommodations process, ensuring inclusivity and compliance.
• Manage sensitive, confidential fact-finding requests with accuracy, discretion, and care.
• Deliver excellent service while building trust and relationships across the university community.

Why Join Us?

At SDSU's Center for Human Resources, we don't just support employees—we empower them. You'll be part of a collaborative, inclusive team that values innovation, professional growth, and diverse perspectives. Here, your contributions help shape an environment where faculty and staff feel valued, supported, and equipped to succeed. This role offers a front-row seat to higher education HR, opportunities to develop specialized expertise, and the chance to make a difference in a vibrant university setting.

Position Information

• Full-time, benefits eligible, permanent/probationary position.
• Position is designated exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:30 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting 1 day per week, following a training period during which on-site presence is required.

Department Summary

The Center for Human Resources celebrates diverse backgrounds and perspectives. We strive to recruit and retain highly-skilled and compassionate leaders. By prioritizing listening and learning, engaging in critical conversations, and thoughtfully considering the needs of our diverse community, we are creating a culture of belonging. We aim to offer opportunities for advancement and foster an inclusive environment so that all are valued and empowered to thrive.

The Center for Human Resources provides exemplary and customer-focused human resources services in support of the University and enhancing the campus environment to support faculty and staff. For more information regarding the Center for Human Resources, click here.

Education and Experience

A basic foundation of knowledge of the principles of organization, administration and management; and the ability to analyze and find solutions to problems, work independently, communicate effectively, and write clear and concise reports. This foundation would normally be obtained through a bachelor's degree or professional training program specific to the position and directly related work experience, or a combination of education and experience which demonstrates the ability to perform the essential functions of the position.

This would normally be demonstrated by a bachelor's degree in a related field and two (2) years of Human Resources experience OR any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Key Qualifications

• Experience working effectively with minimal supervision, demonstrating initiative and accountability.
• The ability to remain composed and professional under pressure, even in contentious or challenging situations.
• Strong communicator, with excellent oral, written, and active listening skills.
• Ability to exercise sound judgment and discretion when addressing and resolving highly complex and sensitive employment related matters.
• A strong ability to engage with employees, managers, and union reps in a responsive, empathetic, and solutions-focused way.
• Comfort with navigating evolving HR policies, labor agreements, and workplace trends.
• Ability to mediate workplace issues, facilitate discussions, and support fair resolutions.
• General knowledge of organizational management and HR practices, with the ability to apply them to support effective operations.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:

• Salary is based on your experience, education, and qualifications, within the department's budget and equity guidelines. The hiring salary is not expected to exceed $4,687/month.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.