Oxford Lifelong Learning in the Department for Continuing Education is seeking to appoint a full-time Courses Administrator to provide high-quality administrative and customer service support within the University of Oxford's Language Centre.
About the role
This is a full-time, permanent position based at the Language Centre, 12 Woodstock Road, Oxford, with working hours of 09:00–17:20. The role is predominantly office-based due to its customer-facing responsibilities and the need to work collaboratively with colleagues.
As a key member of the administrative team, you will play an important role in supporting the smooth running of the Language Centre's courses. You will be responsible for a range of course administration activities, including processing student enrolments, managing course bookings and transfers, maintaining class registers and timetables, and responding to enquiries from students, tutors and colleagues.
You will also undertake day-to-day financial administration, including raising invoices and requisitions, processing refunds and maintaining accurate financial records. Alongside these responsibilities, you will contribute to reception services, provide basic IT and classroom support, and assist with general administrative duties.
This varied role requires excellent organisational skills, attention to detail and the ability to manage competing priorities while delivering a consistently high standard of customer service.
About you
You will be educated to A level (or equivalent) and have significant administrative experience, ideally within a busy, customer-focused environment.
You will demonstrate:
- Excellent organisational skills, with the ability to prioritise a varied workload and meet deadlines
- Strong verbal and written communication skills, with a professional and approachable manner
- Experience of financial administration and maintaining accurate records
- Good IT skills, including Outlook, Word, Excel and database systems
- Excellent customer service skills, with experience of responding to enquiries in person, by telephone and by email
- The ability to work independently, use initiative and exercise sound judgement
- A flexible, proactive and collaborative approach to working within a busy team
Experience of working in Higher Education, using web content management systems or financial systems such as Oracle Financials would be advantageous.
About us
Oxford Lifelong Learning is part of the University of Oxford's Department for Continuing Education and offers high-quality, flexible learning opportunities for adults at all stages of life. We are ambitious and forward-thinking, with a strong sense of identity and community.
The Language Centre is the University's hub for students and staff wishing to develop their language skills, as well as members of the wider Oxford community. We teach 12 modern foreign languages and Academic English, enabling learners to engage confidently in an interconnected world.
Colleagues uphold the Mission, Vision and Values of Oxford Lifelong Learning and actively promote a culture of equality, diversity and inclusion.
What we offer
Your happiness and wellbeing at work matters to us, so we offer a range of family-friendly and financial benefits including:
- An excellent contributory pension scheme
- 38 days' annual leave
- A comprehensive range of childcare services
- Family leave schemes
- Cycle loan scheme
- Membership to a variety of social and sports clubs
- Discounted bus travel and Season Ticket travel loans
Application process
You will be required to upload a supporting statement, CV and the details of two referees as part of your online application.
To make informal enquiries about the post, please contact Freya Howe via freya.howe@lang.ox.ac.uk
The closing date for applications is 12 noon on Tuesday 24 November 2026.
Interviews will take place during week commencing 7 December 2026.
Bring your expertise to the University of Oxford and be a part of a community that values creativity, diversity, and excellence.
The University of Oxford is an equal opportunity employer and welcomes applications from individuals regardless of their background.