Lead Dining Operations Associate - Chick-fil-A

Job Summary

Assists supervisors and managers with daily tasks for the designated location. Assists with daily operational and service needs, task delegation for the team, customer service needs, food, sanitation and health safety compliance and developing employees.

Responsibilities

KEY RESPONSIBILITIES:

1. Assists supervisor with oversight of assigned staff along with execution and monitoring of work
2. Trains assigned employees according to established policies and procedures
3. Ensures all employees are aware and trained in brand, unit or station standards
4. Assists the location supervisor to include opening and closing procedures
5. Assists with maintaining and taking inventory and orders supplies as needed that comply with brand and/or station standards, health code and regulations
6. Responsible for oversight of position and break rotations
7. Ensures compliance with all food and health related safety codes and regulations
8. Ensures cleanliness of building, location and/or station.
9. Cross-trained of all areas in the given location or building and able to support where needed
10. May serve food from assigned station, location, and/or as assigned

Required Qualifications

Educational Requirements

High School diploma or equivalent

Required Experience

One (1) year of dining related experience

Preferred Qualifications

Additional Preferred Qualifications

ServSafe Food Handler Certification

Preferred Experience

Previous lead or supervisor experience in a retail, food service or restaurant location

Proposed Salary

The salary range for this position is $16.00 to $17.50 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

Knowledge, Skills, & Abilities

ABILITIES

Able to maintain a neat and professional appearance

Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE

Knowledge of food service terminology

Knowledge of cleaning and sanitation regulations and food handling procedures

SKILLS

Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite)

Strong attention to detail and follow up skills

Strong customer service skills and phone and e-mail etiquette