Job Details
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Job Title: Lead Manager (Non OSU-Student)
Department: Student Life | Housing Administration-JM
Job Title: Lead Student Event and Conference Manager (Training and Documentastion)
Job Type: Temporary, Fixed Term (Non-Student Position)
Job Classification: Non-Student Assistant 3
Location: Columbus Campus
Employment Dates: Year-Round
Position Overview
The Lead Student Event and Conference Manager at The Ohio State University is a high-responsibility non-student role supporting the operations of summer conferences, intern housing, and long-term guest accommodations. This includes assisting with oversight of summer conference and intern housing. This posting will predominantly focus on the development of comprehensive manuals and documentation for suboordinate student manager positions.
The Lead Student Manager is a non OSU-student employee who reports directly to full-time professional staff within the Student Life Events and Conferences (SLEC) office. The role requires strong organizational, leadership, and communication skills, as well as a working knowledge of campus facilities across the North District, Residence Halls, Recreational Sports, and the Ohio Union. The Lead Manager will help coordinate with campus partners including Student Life Facilities and Student Life Dining Services. This role will primary be supporting the creating of documentation and manuals for suboordinate student manager positions (Student Assistant 1's and Student Assistant 2's).
Key Responsibilities
Operations Management
- Assist in managing the full guest experience lifecycle, from initial inquiry to final billing and invoicing.
- Maintain comprehensive knowledge of Student Life Events and Conferences leadership team, student assistants, and other office staff.
- Help lead planning and execution of Summer Conference and Intern Housing experiences.
- Collaborate with campus partners including Student Life Facilities and Dining Services.
- Support planning, logistics, and financial processes for summer guests.
- Utilize office software (EMS, StarRez, Qualtrics, Outlook/Teams, DocuSign) to streamline operations.
Required Qualifications
- Non-OSU Student.
- Minimum 1.5 years of leadership experience,
- Completion of at least one full season with Events and Conferences.
- Ability to work independently under pressure.
- Familiarity with OSU employee conduct procedures.
- Strong communication, customer service, and problem-solving skills.
- Proven ability to lead and manage teams effectively.
- High attention to detail and proactive work ethic.
- Proficiency in Microsoft Excel, Outlook, Teams, and customer service platforms.
- Availability to work 30–38 hours/week during summer and 3–15 hours/week during the academic year.
- Flexibility to work evenings, weekends, and weekdays as needed.
Time Allocation
- 50% – Creation of comprehensive training materials for suboordinate managers (Student Assistant 1's and Student Assistant 2's)
- 50% – Creation and updating of comprehensive training materials for Student Assistants
Additional Information
MISSION
The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.
Location: Remote Location
Position Type: Temporary (Fixed Term)
Scheduled Hours: 5
Shift: Rotating Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.
Organization
About The Ohio State University
The Ohio State University, one of the biggest and most comprehensive universities in the country, creates experiences that bring together expertise, ideas and resources to improve communities locally and globally.
Ohio State is regularly honored as one of the nation’s top 20 public universities. With campuses and research centers throughout the state, the institution’s unrivaled depth and breadth advance innovation, health care and research within Ohio’s communities. For more than 150 years, Ohio State has inspired the next generation of leaders, discovering groundbreaking medical breakthroughs and finding solutions to the problems the world is facing now.
Ohio State also has a top-rated academic medical center and a premier cancer hospital and research center.
Ohio State offers more than 200 majors and programs — plus 500 specializations — for undergraduates, in addition to more than 230 master’s, doctoral and professional degree programs and an estimated 12,000 course offerings.
Join Ohio State’s Community
At The Ohio State University, we connect people, ideas and resources to put knowledge into practice and create meaningful impact in people’s lives. Buckeyes lead with purpose. We advance excellence and inspire people to join in and take action. Together, we’ll create meaningful impact at a scale few others can match.
Explore our Extensive Benefits
Ohio State provides access to opportunities and resources for all employees. Starting your first day, Ohio State offers you a comprehensive benefits package.
- WORK-LIFE: Flexible and remote work arrangements where applicable, child care program, and access to educational, athletic and cultural events.
- RETIREMENT: State pension and alternative options with competitive employer contributions, as well as optional supplemental plans.
- HEALTH: Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming.
- TIME OFF: Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available.
- FINANCIAL: Tuition assistance for employees and their dependents, adoption assistance, and discounts with preferred vendors and university partners.
- WELLNESS: Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.
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