Lead Wait Staff

Lead Wait Staff

Company: Boston College

Job Location: Chestnut Hill, 02467

Category: Food Services

Type: Adjunct/Part-Time

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.

Job Description

Lead Wait Staff
Basic Function and Responsibility
To assist, coordinate and deliver service of catered events. Provide a timely and professional response to the needs of the customers. Moderately heavy lifting is necessary.

Characteristic Duties:

• Performs routine wait staff duties i.e., setting tables, serving customers, side work, post event breakdown and reset.
• Assists in the coordinating of events under the direction of management.
• Works effectively with staffing levels for events.
• Assists with wait staff training.
• May be assigned to other dining units.
• May monitor and assist the evaluation of service staff and system.
• May monitor and assist the evaluation of banquet room and equipment condition.
• Performs cleaning and sanitation functions.
• Checks service equipment for proper operation and cleanliness.
• Monitors presentation and portioning of food.
• Checks and inventory for proper levels of supplies.
• Must work flexible schedule to fit the needs of the customers and the operation.
• Performs other related duties as assigned.

Supervision Received
Reports to unit manager

Supervision Exercised
May assist in the monitoring of work of students, temporary, and on-call waitstaff or bartenders or other temporary staff.

Hiring Range: $25.09/hr to $27.88/hr. Pay rate commensurate with relevant experience.

Requirements

Qualifications
Education: High school diploma preferred. Additional relevant experience may substitute for education. NRA ServSafe alcohol certification and MRA Allergen certification required.

Experience: Must have worked successfully in an a la carte, high volume, continental style restaurant or hotel for 2 years performing customer service oriented tasks. Supervisory experience in above organization preferred.

Skills: Must be able to effectively work in a fast-paced operation with a diverse staff. Must understand all aspects of hotel style banquet service. Must have excellent human relations skills. Must be able to read and write English. Must be able to lift moderately heavy objects, up to 50 pounds, on an on-going basis.

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

• Tuition remission for Employees
• Tuition remission for Spouses and Children who meet eligibility requirements
• Generous Medical, Dental, and Vision Insurance
• Low-Cost Life Insurance
• Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
• Paid Holidays Annually
• Generous Sick and Vacation Pay
• Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.

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