Learning and Technology Services: Information Security Officer – JR10015391

MINIMUM QUALIFICATIONS:

• A bachelor’s degree from an accredited institution.
• Excellent written and verbal communication skills.
• Knowledge and experience of information security best practices, policies, tools, and services used in securing an enterprise-wide technology infrastructure and environment.
• Possess strong ability to troubleshoot, analyze, and develop solutions for cyber security related events and concerns.
• Possess strong ability to quickly learn new tools as technology changes.
• Ability to independently work through and understand advanced information technology concepts.
• Ability to establish priorities and work under time constraints.
• Ability to work as a part of a team collaborating with colleagues on solutions to technical issues.
• Authorized to work in the United States. 

PREFERRED QUALIFICATIONS: 

• A master’s degree in computer science, information systems, business, or related field.
• Certifications and accreditations in the field of information security or cybersecurity.
• Experience supervising students or other employees.
• Experience in preparing and managing a fiscal budget associated with an information security program.
• System administration experience with Windows, Linux, Unix, or Mac operating systems.
• Experience with virtualization, networking, software installation and/or software distribution in a large environment.
• Possess an in-depth understanding of the computer field with a focus on Microsoft Server operating systems.
• Understand the complexities involved in the design, implementation, and administration of domains.

DUTIES: The Information Security Officer (ISO) is responsible for overseeing the overall information security program and cybersecurity for the campus. This individual will be an integral part of the Learning & Technology Services (LTS) organization reporting directly to the Chief Information Officer (CIO) with the primary focus and goal of helping to improve the overall cyber security posture of the campus along with the implementation and continuous improvement of a detailed information security program. The information security program will involve everything information security and cybersecurity related for the campus. Being able to clearly articulate in written and verbal communication the goals, scope, vision, mission, roles, workflows, and tools associated with the information security program is the key responsibility of the ISO.

Collaborating closely with leaders from across the UW-Eau Claire campus and the Universities of Wisconsin system is also an important task for this individual. In addition, reviewing, documenting, and working with other LTS experts to meet the goals and procedures associated with the Universities of Wisconsin information security policies and overall cybersecurity best practices are also required.

This position reports directly to the Chief Information Officer (CIO) and works closely with the CIO and other IT Directors of LTS. The ISO is expected to be available on campus during business hours and reachable during off business hours in case of a cyber related incident. The following are the primary goals and responsibilities of the Information Security Officer:

Information Security Program

• Continuously develop, improve, and implement an information security program for the campus that will include but will not necessarily be limited to the following:
  • Goals
  • Scope
  • Vision
  • Mission
  • Roles
  • Workflows
  • Tools
• Provide expertise and system administration for all information security program tools.
• Train, manage, supervise and mentor student information security analysts.
• Develop, implement, and manage the Incident Response Team (IRT), Disaster Recovery (DR) processes, tabletop exercises, and annual network penetration test process.
• Coordinate with LTS experts and other units to ensure disaster recovery strategies and COOP plan are documented, integrated, updated, and align with campus needs and priorities.
• Assess and track campus compliance to Universities of Wisconsin information security policies and audits.
• Develop plans to address compliance issues with Universities of Wisconsin information security policies, audits, and other cyber security requirements.
• Prepare, educate, and train campus for a cyber related incident.
• Develop annual budget for the overall information security program.

Cybersecurity Posture

• Work closely with LTS experts to identify cybersecurity risks.
• Develop and implement solutions to mitigate cybersecurity risks.
• Lead the process of establishing campus cybersecurity standards and best practices.
• Research hardware, software, and cybersecurity related issues.
• Provide risk assessment information associated with the procurement of software.
• Work congruently with Universities of Wisconsin information security policies.

Collaboration & Education

• Participate in LTS all staff meetings and other related meetings as requested.
• Collaborate with other information security experts from across Universities of Wisconsin.
• Communicate effectively with UW-Eau Claire faculty, staff, and students.
• Represent UW-Eau Claire at Universities of Wisconsin TISC meetings.
• Attend and participate in security related seminars, workshops, trainings, and conferences.
• Research and apply for grant funding associated with information security initiatives and priority needs.Perform miscellaneous duties as assigned by CIO.

THE UNIT: The unit of Learning & Technology Services (LTS) consists of approximately 40 full-time staff members and 40 part-time college students in the subunits of Enterprise Software Systems, Technical Support Services, Client Support Services, and Learning Spaces. LTS is the primary centralized IT organization and team that provides technology services and support for the entire UW-Eau Claire campus community.

The goal of LTS is to provide efficient, easy-to-access IT services for UW-Eau Claire campus community members. Through collaboration with others, we continue to develop innovative solutions to enhance information technology, learning, and teaching. Whether we lend our support to technology, infrastructure, or people, we are committed to the goal of excellence in education at UW-Eau Claire.

Our Mission: LTS provides faculty, staff, students, and guests with innovative solutions, quality customer service and support, and a reliable technical infrastructure. Our goal is to foster all aspects of academic success, student learning, and administrative efficiencies for the campus community.

Our Vision: LTS strives to engage the campus community in cultivating a secure, sustainable, accessible, and inclusive technology environment.

Our Customer Service Goals: Be Kind. Be Honest. Be Dependable. These three simple values define everything LTS team members do in serving the UW-Eau Claire campus community.  Our goal is to treat all faculty, staff, students, and guests with kindness and honesty while providing dependable solutions and services to our campus.

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 9,000 students and 1,200 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation. To learn more about UWEC, visit https://www.uwec.edu/human-resources/employment-opportunities/why-uwec/ .

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following Web site: https://wisconsin.wd1.myworkdayjobs.com/UW_Comprehensives   (Job ID #10015391).  Please be sure you have included the following in PDF format:

• Letter of application
• Resume
• Names and contact information for three references.

Please direct requests for additional information to:

Kent Gerberich – Chief Information Officer – gerberik@uwec.edu

To ensure consideration, completed applications must be received by Monday, October 19, 2026.  However, screening may continue until position is filled. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority(CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer