"Learning Center Resource Coordinator"

Job Summary

This is an internal job posting intended for current TCU employees only.

The Learning Center Resource Coordinator is responsible for coordinating activities and maintaining resources for the Health Professions Learning Center (HPLC). This includes managing the standardized patient/participant (SP) program; scheduling activities; procurement, organization and distribution of supplies and equipment; and promoting the HPLC through initiatives such as tours.

Duties & Essential Job Functions

1. Oversees the planning, implementing, integrating, and evaluating of all HPLC activities.
2. Collaborates with course coordinators and faculty to support student learning and faculty teaching in the HPLC. Works with faculty to train student researchers in specific laboratory functions as needed.
3. Develops, implements, evaluates, and maintains proper posting and communication of procedures to ensure safety in the HPLC.
4. Coordinates recruitment and orientation of standardized patients/participants (SPs) based on role needed for simulation scenario. Collaborates with faculty members to train and prepare SPs for simulation scenarios. Assists SPs with any questions about the program.
5. Contributes to evaluation process of Standardized Patients and maintains related records of evaluations.
6. Oversees the scheduling and payment processes of Standardized Patients program. Ensures the proper paperwork is processed and submitted.
7. Maintains the Standardized Patients program manual and revises policies and procedures as needed.
8. Procures consumable supplies and designated equipment from vendors using established procedures, requesting appropriate approvals, and reporting discrepancies and/or quality issues.
9. Manages inventory database system for consumable supplies (stock and asset stock) and designated types of equipment (assets); including verification of current quantities, generating reports, maintaining records of cost, service and other pertinent data.
10. Oversees the collection and disposal of bio-hazardous waste materials according to safety guidelines and coordinates laundry services to ensure a safe and clean lab environment.
11. Creates reports as requested to articulate HPLC activities and advocate for resources.
12. Promotes HPLC activities to constituent audiences, including tours of HPLC.
13. Maintains safe working environment by complying with procedures, rules and regulations.
14. Performs other related duties as assigned.

Required Education & Experience

• Bachelor’s degree.
• Two or more years of administrative experience in an education, laboratory, nursing, or related environment.

Preferred Education & Experience

• Experience working with SPs in a simulation center.

Required Licensure/Certification/Specialized Training

None

Preferred Licensure, Certification, and/or Specialized Training

None

Knowledge, Skills & Abilities

• Knowledge of customer services techniques to work in a respectful and collaborative manner with faculty, students, SPs, and members of the community.
• Knowledge of managing a budget, inventory systems, generating schedules, and recordkeeping techniques.
• Skills in all components of Microsoft Office to include Word and Excel.
• Ability to accurately perform office and clerical functions and operate office equipment.
• Ability to work with multiple software programs necessary for the operation of the Learning Center, its activities, and the simulation equipment.
• Ability to clearly communicate information orally and in writing.
• Ability to problem-solve simple and complex issues.
• Ability to work in a team environment and participate in team meetings.
• Ability to manage multiple projects and meet deadlines.

TCU Core Competencies

University Core Competencies definitions may be found on the Human Resources website and in the staff performance management system.

Physical Requirements (With or Without Accommodations)

• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 50 lbs.

Work Environment

• Work is indoors and active and is subject to schedule changes and/or variable work hours.
• Ability to stand for 4 continuous hours a day.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.

AA/EEO Statement

As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.