"Learning Technology Support Officer (Grade 5)"

About us

King’s College London is a world-leading university dedicated to delivering excellence in education and research. The Faculty of Dentistry, Oral & Craniofacial Sciences is internationally renowned for its innovative teaching and cutting-edge research. Our iTEL Hub supports the integration of digital education and technology-enhanced learning (TEL) across the faculty and collaborates with the Florence Nightingale Faculty of Nursing, Midwifery & Palliative Care to deliver outstanding digital learning experiences.

About the role

We are seeking a proactive and detail-oriented Learning Technology Support Officer (Grade 5) to join our iTEL Hub team. This role provides essential operational and administrative support for TEL systems and services, including first-line Virtual Learning Environment (Moodle) support, scheduling and managing learning resources rollover activities, coordinating digital education and teaching training events, and maintaining accurate documentation. The postholder will assist in producing and supporting digital learning solutions, contribute to content development, and help deliver TEL projects. They will also provide guidance and training on the use of digital technologies, ensuring compliance with data protection, accessibility, and copyright standards.

Working closely with the iTEL Hub team, academic staff, and professional services colleagues, the LTSO plays a key role in enabling online, blended, and distance learning programmes. This is an excellent opportunity for someone with strong organisational skills who is considering a career in educational technology or digital education.

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

This is a full time (35 hours per week), and you will be offered an indefinite contract

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Degree-level qualification or equivalent experience
2. Efficiency in handling e-learning support queries
3. Some experience providing administrative support in an education context
4. Proficiency in MS Office 365 applications and ICT skills (file conversion, transcript editing, proof-reading)
5. Ability to work independently and on own initiative to fulfill general administrative responsibilities
6. Ability to prepare reports and present data clearly
7. Dynamic and dependable team player contributing to project outputs
8. Some knowledge of developing interactive digital learning resources

Desirable criteria

1. Experience in e-learning/educational technology with understanding of HE context
2. Skills in developing educational resources and supporting TEL projects
3. Experience using technologies such as Moodle and web conferencing tools (MSTeams)

Grade and Salary: £39,076 – £43,909 including London Allowance
Job ID: 134865
Close Date: 18-Jan-2026
Contact Person: Jonathan Diego
Contact Details: jonathan.p.san_diego@kcl.ac.uk

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.