Support Occupancy Growth and Create Welcoming Experiences at Pomeroy Living!
Pomeroy Living Rochester Independent , is seeking a motivated and customer-focused Leasing Assistant to join our team. You will play a crucial role in supporting the Leasing Director in driving occupancy growth by managing the admissions process, cultivating referral sources, and providing exceptional tours to prospective residents and their families.
Responsibilities:
- Admissions Process Support:
- Assist in managing the admissions process to ensure a smooth and positive experience for residents and their families.
- Prepare and organize admission paperwork and documentation.
- Assist with the resident move-in process, ensuring a seamless transition.
- Referral Source Management:
- Maintain and develop relationships with referral sources, providing information and marketing materials as needed.
- Assist in scheduling and coordinating presentations for referral sources.
- Maintain accurate records of referral source interactions.
- Community Tours & Lead Management:
- Conduct engaging and informative tours of the community for prospective residents and their families.
- Answer inquiries about the community's services, amenities, and pricing.
- Maintain and update the community's lead database with accurate and timely information.
- Follow up with leads in a timely and professional manner.
- Marketing & Outreach Support:
- Assist the Leasing Director in the development and implementation of marketing strategies, public relations, advertising, and outreach programs.
Qualifications:
- Strong organizational and communication skills, both written and verbal.
- Highly professional and dependable with a strong work ethic.
- Excellent customer service and interpersonal skills.
- Ability to work a flexible schedule, including evenings and weekends, to accommodate after-hours tours and events.
- Proficiency in Microsoft Office Suite. Experience with CRM software is a plus.
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Benefits:
- Competitive salary and comprehensive benefits package.
- Paid Time Off - start accruing day one of orientation.
- Paid Holidays.
- Access up to 50% of your earned pay DAILY!
- Flexible scheduling.
- Company-paid Life insurance for FT staff.
- Priority Health Medical, Delta Dental, and Vision Insurance.
- 401(k) retirement plan.
- Career advancement opportunities.
If you are a driven, personable, and detail-oriented individual with a passion for serving seniors, we encourage you to apply!
Compensation details: 15-18.5 Hourly Wage
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