Advertising Summary: VCU Human Resources is seeking a
dynamic and detail-oriented Leave Administration Supervisor to join
our team. This position is responsible for managing VCU’s leave
programs and processes, such as short-term disability, FMLA,
parental leave, military leave, leave share, leave audits and
adjustments, etc. in support of VCU employees. This position is
also responsible for supervising two Leave Administration Analysts,
which includes providing annual performance and career development
guidance and regular feedback with a focus on mentoring and
developing entry-level professionals.
Unit: Human Resources
Department: Human Resources
Department Summary: VCU Human Resources cultivates an
unstoppable workforce—and empowers employees to be champions of the
VCU brand—by aligning institutional ambition with individual
well‑being. We are committed to: Building a Great Place to Work
through a culture of care, belonging, and meaningful employee
experiences; Aligning our talent strategies with Quest 2028 to
support employee engagement, accelerate performance, and advance
VCU’s mission; and Delivering effective, compliant HR management
solutions that strengthen institutional integrity and support every
stage of the employee journey
Duties & Responsibilities:
This position is responsible for managing VCU’s leave programs and
processes, such as short-term disability, FMLA, parental leave,
military leave, leave share, leave audits and adjustments, etc. in
support of VCU employees. This includes creating, maintaining and
tracking all leave records for leave programs to ensure compliance
with policy and required ARMICS testing.
This position serves a vital role and is designed to provide deep
subject matter expertise for HR contacts in schools/divisions by
providing accurate information and excellent customer service with
disability, and other benefits, including leave and timekeeping
related requests. This includes directing HR staff and employees to
benefits and leave resources such as plan provisions and programs,
eligibility requirements, benefits enrollments, mid-year qualifying
events, job status changes, service date and leave adjustments,
etc. This position is also responsible for supervising two Leave
Administration Analysts, which includes providing annual
performance and career development guidance and regular feedback
with a focus on mentoring and developing entry-level
professionals.
Responsibilities include, but are not limited to:
- Supervising two Leave Administration Analysts, which includes
assigning and overseeing all tasks/projects, training on all
standard operating procedures, and serving as the point of contact
for all questions and concerns
Directing daily operations to meet semi-monthly payroll
deadlines and overseeing annual strategic leave initiatives to
support central HR
Interpreting and implementing VCU’s leave policies and
procedures
Collaborate with central HR teams on process‑improvement
projects by leading project planning, prioritization, and
execution. Provide strategic direction for automation development,
ensuring solutions align with organizational goals, streamline
workflows, and support consistent, compliant HR operations.
Overseeing all payroll tasks for employees on various leave
programs (STD, FMLA, parental, caregiver, leave share, etc.) while
meeting required payroll deadlines on time, in addition to
completing all other duties and projects assigned
Managing LTD administration and consultations to ensure staff
and departments have smooth transitions between STD and LTD
Interpreting federal and state laws in regards to absence
management to ensure VCU policies remain in compliance with federal
and state laws, and draft and/or update related policies and
practices, as necessary
Updating policies, guidelines, reports and procedures designed
to ensure timely handling, tracking and compliance of all
intermittent and consecutive leave of absence and temporary
reasonable accommodation requests
Performing quality control checks for leave related data each
pay period and analyze cyclical trends
Liaising with university partner offices (HRIS, Benefit,
Payroll, HR Professionals, Employee Relations, etc.) to resolve all
leave-related employee matters, and escalating concerns to upper
management when required
Facilitating the delivery of VCU Leave & Timekeeping
Training to new timekeepers and HR Associates on a monthly basis,
and when requested, or assign this task to a staff member
Professionally deliver the Leave portion of the Benefits &
Leave Overview and for VCU’s new hires 2 to 3 times per month, or
assign this task to a staff member
Developing deep subject matter expertise in the areas of
benefits and leave administration to ensure continuous process
improvement of programs, standard operating procedures, and
benefits and leave resources
Partnering with HRIS as needed to improve leave administration
and audit Banner actions to ensure all functions are operating
effectively
Resolving employee issues with leave related matters
independently, as appropriate and in collaboration with team
members, as complex claim issues arise
Maintaining reasonable communication with employees, managers,
HR staff during an employee's leave of absence to facilitate smooth
and timely return to work, relaying communication between employees
and their departments during leave, within reason
Providing 1:1 consultations with departments and employees on
complicated or high level staff and faculty leave cases to ensure
all parties have a deep understanding of employee’s leave options
and actions required
Preserving confidentiality of employee medical documentation
and files to ensure VCU is in compliance with state and federal
regulations
Minimum Qualifications
- Outstanding customer service skills, a high degree of
professionalism, excellent attention to detail in a fast paced
environment, ability to meet required payroll deadlines, a reliable
attendance record, and the ability to balance multiple priorities
while meeting all other deadlines
- Ability to understand and apply policies and procedures for all
areas of responsibility and solve problems independently using
available resources
- Ability to align VCU Leave Administration leave programs with
university, state, and federal policies and regulations
- Strong organizational skills are essential for meeting
deadlines, and include excellent time management, decision-making,
goal setting, delegation, strategic thinking, attention to detail,
self-motivation, and prioritization of tasks/projects for the
department
- Excellent oral and written communication skills in standard
business English and the ability to handle confidential/sensitive
information appropriately and discreetly
- Strong working knowledge of Microsoft Office Suite (including
Excel, Word, PowerPoint), Google suite
- Excellent mathematical and analytical skills and aptitude are
necessary to perform accurate leave and pay calculations
- Demonstrated ability to work in and foster an environment of
respect, professionalism and civility with a population of faculty,
staff, and students from all backgrounds and experiences, or a
commitment to do so as a staff member at VCU.
Preferred Qualifications
- Graduation from an accredited college or university with a
bachelor’s degree in human resources, business administration or
related field preferred, or equivalent applicable training and
experience
- Working knowledge or proficiency in Banner, RealTime, Cardinal,
DocuSign, Cherwell ticketing system, or experience with another
HRIS system
- SHRM-CP Human Resources certification or equivalent Human
Resources certification
Salary Range: $60,000 - $75,000
Benefits : All full-time university staff are eligible for
VCU’s robust
benefits
package that includes comprehensive health benefits, paid annual
and holiday leave, generous tuition benefits, retirement planning
and savings options, tax-deferred annuity and cash match programs,
employee discounts, well-being resources, abundant opportunities
for career development and advancement, and more.
FLSA Exemption Status: Exempt
Hours per Week: 40
Restricted Position: No
ORP Eligible: No
Flexible Work Arrangement: Hybrid
University Job Title: 2332B - HR Supervisor Base
Contact Information:
Contact Name: Mary
Teller
Contact Email: mkteller@vcu.edu