PAY: Hourly $28.25-$28.86. Compensation for this position is
based on relevant education and experience and will be set within
the listed range.
REPORTS TO: Associate Director of the Library
SCHEDULE: This is a full-time, benefited 12-month position.
Schedule is M-F (4 weekdays 9a-5p, 1 evening 1:30pm-9pm)
.
Schedule may vary according to departmental and Academy
needs.
TYPE: Regular, Full-Time
Position Purpose
Reporting to the Associate Director of the Library, the Access
Services Coordinator is responsible for providing high quality,
user-focused services to library users. Responsible for the
coordination of the daily operations of library access services
including borrowing, stacks maintenance, data collection, and
student employee program. Provide public service and participate in
a team-oriented work environment.
Job Responsibilities
- Develop and maintain circulation operations for the library
including borrowing, renewals, returns, damaged items, holds, and
course reserves. Collaborate with systems librarian for the smooth
operation of patron loads, notices, and reporting; produce annual
statistics and reports.
Provide a welcoming and collegial environment at the service
desk and throughout the library, supporting, encouraging, and
providing boundaries for our high school students. Oversee patron
accounts, resolve disputes with borrowers regarding fines and
overdue items and authorize fine waivers or reductions, as judged
to be appropriate and in collaboration with finance and other
offices.
Coordinate library student work program. Collaborate with Human
Resources to recruit, hire, train and supervise student workers.
Verify and approve student workers’ biweekly time records. Schedule
student workers for circulation desk coverage and develop and
coordinate projects for them in other areas of the library during
the school year and during summer session.
Serve regular shifts at the service desk. Answer patron
questions and public enquiries; greet and direct building visitors;
refer questions as needed. Serve as a team lead to ensure
communication and consistency between the daytime and the evenings
and weekends, as well as for part-time and on-call staff.
Maintain the circulating collections, including supervision of
shelving and shifting of materials as needed. Participate in
weeding projects, as needed by librarian liaisons.
Manage the Book Exchange (a free, used-book program) including
collecting items at key points in the year and directing student
workers to integrate donations annually.
Seek out professional development opportunities, especially to
remain current on trends and service ideas in access services.
Other duties as assigned.
Work with a high level of independence and autonomy, and
exercise a high degree of initiative, influence, and judgment in
decisions impacting staff and department operations
Direct/Indirect Reports
Direct: Academic year student workers and summer library assistants
-- academic year students in part-time temporary regular staff
positions.
Knowledge, Skills and Experience
Education
- Bachelor’s degree required
Experience
- Demonstrated ability to effectively interact with diverse
populations, as evidenced by a minimum of one year's experience in
a public-facing role, showcasing communication, problem-solving,
and interpersonal skills.
- Library experience desirable. Experience with WMS or another
automated circulation system preferred.
- Experience working with adolescents in an educational setting
preferred.
Skills & Knowledge
- Respect for diversity of identities and experiences, an
orientation toward equity and inclusion, and cultural competency in
all aspects of Academy life.
- Excellent multimodal communication skills.
- Demonstrated ability to work with students by building trust
and credibility.
- Excellent analytical and problem solving skills as well as a
strong user focus.
- Ability to manage confidential files and maintain
confidentiality as needed.
- Ability to work independently and handle multiple priorities
and deadlines simultaneously. High degree of organizational skills
with the ability to be flexible and multi-task with accuracy.
- Experience working with Microsoft Office suite and Windows
operating system required, plus willingness and facility to learn
additional applications as needed.
- Ability to follow verbal and written directions, maintain a
professional demeanor and restraint at all times, including
stressful situations, and sustain collegiality.
Physical Requirements
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
- Physical demands are in excess of those for sedentary work and
will require the ability to remain standing for extended periods of
time, go up and down flights of steps, lift and push heavy objects
as well as stoop, squat, bend, kneel, crouch, and lift.
- Reaching by extending hand(s) or arm(s) in any direction.
- Finger dexterity required to manipulate objects with fingers
rather than with whole hand(s) or arm(s), for example using a
keyboard.
- Communication skills using the spoken and written word.
- Ability to see with normal parameters.
- Ability to use a visual display terminal with continuous wrist
movement on a keyboard.
- Ability to hear within normal range
- Ability to lift and transport up to 40lbs without
assistance.
Additional Requirements
- Successfully complete a criminal background check (reviewed
every 3 years)
- Clean Driving record (reviewed annually)
