Metrics & Assessment Librarian (LAMAL) to advance a culture of evidence-informed decision-making.

Reporting to the head of Library Analytics, Metrics & Assessment, the librarian will partner with units

across the Library to define meaningful measures, design assessments, analyze and interpret data,

and develop reliable dashboards and reports that inform planning, resource allocation, service

improvement, and organizational learning. The LAMAL will have an opportunity to help shape shared

analytics and assessment practices, data definitions, documentation, and project priorities. The

LAMAL uses a variety of systems and tools like Alma Analytics, Tableau, and other Library and

campus systems and communicates methods and findings clearly to both technical and nontechnical

audiences.

The incumbent is responsible for supporting and enabling consistent, targeted, data-informed

decision-making in relation to the UCLA Library collections, workflows and services. The LAMAL

leads in and contributes to expertise in statistics and data analysis, metrics development, and

documentation. The incumbent manages analytics projects and completes work related to the

development and maintenance of dashboards and reports for the Library, and supports LAMA and

Library staff capacity-building through developing well-documented analytical resources.

The incumbent exercises the utmost discretion in managing sensitive information learned in the

course of performing their LAMA duties and working on LAMA projects. Sensitive information

includes but is not limited to staff and student records, financial data, strategic plans, proprietary

information, and any other sensitive or non-public information learned during the course and scope

of their work. The LAMAL ensures that sensitive information is properly safeguarded and follows all

organizational policies and laws on data protection and privacy. This includes secure handling of

physical and digital records and proper usage of IT systems.

Position Duties

Specific duties and responsibilities include:

1. Collaborates with Library leaders, departments, and project teams to translate strategic and

operational questions into clear assessment plans, measures, data requirements, priorities,

and deliverables.

2. Extracts, integrates, cleans, validates, and analyzes quantitative and qualitative data from

Library systems and other sources, including the integrated library system, discovery and

electronic-resource platforms, service and space-use systems, web analytics, surveys, and

project-management tools.

3. Applies appropriate assessment and analytical methods, including descriptive statistics,

benchmarking, survey design, workflow analysis, and user-centered research, to evaluate

service outcomes, organizational performance, discovery, user experience, collections, and

4. Develops, maintains, and enhances dashboards, recurring reports, ad hoc analyses, and

shared data resources using Alma Analytics, Tableau, and related tools; establishes quality-

assurance checks and ensures outputs are accurate, accessible, understandable, and

appropriate for their intended audiences.

5. Creates and maintains shared metric definitions, data dictionaries, documentation,

templates, and reproducible workflows to promote consistent, reliable, and sustainable

reporting and assessment practices across the Library.

6. Manages assigned analytics and assessment projects from intake through completion,

including scope, priorities, timelines, dependencies, stakeholder communication, and

documentation, while contributing expertise in library processes, metrics development, and

project-management practices.

7. Partners with Library technology and functional units to improve data collection, data

quality, system configuration, and workflows that support reliable analysis, reporting,

discovery, user experience, and operational effectiveness.

8. Coordinates or contributes to recurring institutional, consortia, and professional

reporting and partners with Library Development to provide impact metrics and analyses that

support donor identification and stewardship, endowed-fund reporting, and collection-related

initiatives.

9. Synthesizes findings into concise narratives, visualizations, presentations, and actionable

recommendations for Library leadership and other stakeholders, clearly communicating

assumptions, limitations, and uncertainty.

10. Provides consultations, workshops, and training that strengthen staff capacity in assessment

planning, data literacy, analytical tools, interpretation, workflow development, and

responsible data use.

11. May provide project-based training, work direction, and supervision to student employees.

12. Participates in professional activities, scholarship, and University or community service

appropriate to a UC academic librarian and performs other responsibilities as assigned.

13. May also work closely with Library Development to identify and steward donors, collections,

and endowed gift funds.

The successful candidate will be committed to engagement with andpromotion of the UCLA Principles of Community, (https://www.ucla.edu/about/mission-and-values), and the True Bruin Values, (https://truebruin.ucla.edu).

UCLA is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Additionally, in order to be successful in this role, the incumbent will need to continuously demonstrate:

● Ability to work in a highly collaborative and inclusive environment, one that values and leverages

the benefits of diverse perspectives.

● Significant interest in education, outreach, mentoring, consulting, community-building, and/or

formal communication activities.

● Ability to embrace and utilize new or emerging technologies; skill in responding quickly to

technology challenges; awareness of existing or emerging social media trends, the audiences who use

them, and other protocols for use within the organization to allow for effective and timely

communication to its stakeholders.

QUALIFICATIONS

Basic qualifications

1. ALA-accredited Master’s Degree in Library or Information Science required at the time of

hire; OR Master’s degree (or other advanced degree) in Information Sciences or related field

at the time of hire and work experience in a library setting.

2. Demonstrated extensive experience generating queries and reports from an integrated library

system analytics environment or a comparable enterprise reporting or business-intelligence

platform, along with knowledge of library analytics tools such as Springshare applications,

Choreo Insights, Scopus, and Google Analytics.

3. Demonstrated experience using data-visualization and dashboard platforms such as Tableau,

Power BI, Looker Studio, or equivalent tools.

4. Demonstrated experience preparing, analyzing, interpreting, visualizing, and communicating

data to answer operational, service, and strategic questions, including the use of effective

data storytelling.

5. Demonstrated experience designing and implementing assessment activities and translating

findings into actionable recommendations, service improvements, or organizational decisions.

6. Demonstrated working knowledge of quantitative and qualitative assessment methods and

foundational statistical reasoning.

7. Demonstrated ability to document analytical methods, processes, and workflows and

communicate findings clearly to both technical and nontechnical audiences.

8. Demonstrated ability to collaborate across teams, gather and clarify requirements, manage

competing priorities, and complete projects within established timelines.

9. Demonstrated understanding of data privacy, confidentiality, ethical data use, and the secure

handling of sensitive information.

10. Demonstrated ability to learn new tools and adapt analytical practices in response to

changing technologies, priorities, and organizational needs.

Preferred qualifications

Applicants who possess the above required qualifications are strongly encouraged to apply and will

be considered fully qualified. Applicants with all the above required qualifications and any of the

following preferred qualifications or professional experiences are also encouraged to apply,

however, the preferred qualifications below are not required:

1. Experience with Ex Libris Alma Analytics, Oracle Analytics, or another library-specific

analytics environment.

2. Advanced experience with data visualization tools such as Tableau; demonstrated expertise in

data management, data visualization development, management and dashboard design.

3. Experience with SQL or query building and at least one scripting language used for data

analysis or automation, such as Python or R.

4. Experience with data governance, data quality, data dictionaries, access controls, retention, or

data management planning.

5. Experience with assessment methods such as survey design, interviews or focus groups,

usability testing, benchmarking, or mixed-methods analysis. Demonstrated creativity and

innovation in identifying and proposing new metrics to measure and new methods for

measuring or analyzing data.

6. Experience with library analytics sources and tools such as Springshare, Choreo Insights,

Scopus, Google Analytics 4, COUNTER usage reports, SUSHI harvesting, or comparable

platforms.

7. Experience with project management methods and tools such as Jira, Smartsheet, or

equivalent systems.

8. Experience working in an academic, research, or special library or another higher-education or

research environment.

9. Experience creating impact reports for fundraising, donor stewardship, or endowed funds.

10. Experience training, mentoring, or supervising student employees or colleagues.

11. Familiarity with version control, reproducible analysis, or automated reporting workflows.

12. Experience in donor relations and stewardship.

Metrics & Assessment Librarian (LAMAL) to advance a culture of evidence-informed decision-making.

Reporting to the head of Library Analytics, Metrics & Assessment, the librarian will partner with units

across the Library to define meaningful measures, design assessments, analyze and interpret data,

and develop reliable dashboards and reports that inform planning, resource allocation, service

improvement, and organizational learning. The LAMAL will have an opportunity to help shape shared

analytics and assessment practices, data definitions, documentation, and project priorities. The

LAMAL uses a variety of systems and tools like Alma Analytics, Tableau, and other Library and

campus systems and communicates methods and findings clearly to both technical and nontechnical

audiences.

The incumbent is responsible for supporting and enabling consistent, targeted, data-informed

decision-making in relation to the UCLA Library collections, workflows and services. The LAMAL

leads in and contributes to expertise in statistics and data analysis, metrics development, and

documentation. The incumbent manages analytics projects and completes work related to the

development and maintenance of dashboards and reports for the Library, and supports LAMA and

Library staff capacity-building through developing well-documented analytical resources.

The incumbent exercises the utmost discretion in managing sensitive information learned in the

course of performing their LAMA duties and working on LAMA projects. Sensitive information

includes but is not limited to staff and student records, financial data, strategic plans, proprietary

information, and any other sensitive or non-public information learned during the course and scope

of their work. The LAMAL ensures that sensitive information is properly safeguarded and follows all

organizational policies and laws on data protection and privacy. This includes secure handling of

physical and digital records and proper usage of IT systems.

Position Duties

Specific duties and responsibilities include:

1. Collaborates with Library leaders, departments, and project teams to translate strategic and

operational questions into clear assessment plans, measures, data requirements, priorities,

and deliverables.

2. Extracts, integrates, cleans, validates, and analyzes quantitative and qualitative data from

Library systems and other sources, including the integrated library system, discovery and

electronic-resource platforms, service and space-use systems, web analytics, surveys, and

project-management tools.

3. Applies appropriate assessment and analytical methods, including descriptive statistics,

benchmarking, survey design, workflow analysis, and user-centered research, to evaluate

service outcomes, organizational performance, discovery, user experience, collections, and

4. Develops, maintains, and enhances dashboards, recurring reports, ad hoc analyses, and

shared data resources using Alma Analytics, Tableau, and related tools; establishes quality-

assurance checks and ensures outputs are accurate, accessible, understandable, and

appropriate for their intended audiences.

5. Creates and maintains shared metric definitions, data dictionaries, documentation,

templates, and reproducible workflows to promote consistent, reliable, and sustainable

reporting and assessment practices across the Library.

6. Manages assigned analytics and assessment projects from intake through completion,

including scope, priorities, timelines, dependencies, stakeholder communication, and

documentation, while contributing expertise in library processes, metrics development, and

project-management practices.

7. Partners with Library technology and functional units to improve data collection, data

quality, system configuration, and workflows that support reliable analysis, reporting,

discovery, user experience, and operational effectiveness.

8. Coordinates or contributes to recurring institutional, consortia, and professional

reporting and partners with Library Development to provide impact metrics and analyses that

support donor identification and stewardship, endowed-fund reporting, and collection-related

initiatives.

9. Synthesizes findings into concise narratives, visualizations, presentations, and actionable

recommendations for Library leadership and other stakeholders, clearly communicating

assumptions, limitations, and uncertainty.

10. Provides consultations, workshops, and training that strengthen staff capacity in assessment

planning, data literacy, analytical tools, interpretation, workflow development, and

responsible data use.

11. May provide project-based training, work direction, and supervision to student employees.

12. Participates in professional activities, scholarship, and University or community service

appropriate to a UC academic librarian and performs other responsibilities as assigned.

13. May also work closely with Library Development to identify and steward donors, collections,

and endowed gift funds.

The successful candidate will be committed to engagement with andpromotion of the UCLA Principles of Community, (https://www.ucla.edu/about/mission-and-values), and the True Bruin Values, (https://truebruin.ucla.edu).

UCLA is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

Additionally, in order to be successful in this role, the incumbent will need to continuously demonstrate:

● Ability to work in a highly collaborative and inclusive environment, one that values and leverages

the benefits of diverse perspectives.

● Significant interest in education, outreach, mentoring, consulting, community-building, and/or

formal communication activities.

● Ability to embrace and utilize new or emerging technologies; skill in responding quickly to

technology challenges; awareness of existing or emerging social media trends, the audiences who use

them, and other protocols for use within the organization to allow for effective and timely

communication to its stakeholders.

QUALIFICATIONS

Basic qualifications

1. ALA-accredited Master’s Degree in Library or Information Science required at the time of

hire; OR Master’s degree (or other advanced degree) in Information Sciences or related field

at the time of hire and work experience in a library setting.

2. Demonstrated extensive experience generating queries and reports from an integrated library

system analytics environment or a comparable enterprise reporting or business-intelligence

platform, along with knowledge of library analytics tools such as Springshare applications,

Choreo Insights, Scopus, and Google Analytics.

3. Demonstrated experience using data-visualization and dashboard platforms such as Tableau,

Power BI, Looker Studio, or equivalent tools.

4. Demonstrated experience preparing, analyzing, interpreting, visualizing, and communicating

data to answer operational, service, and strategic questions, including the use of effective

data storytelling.

5. Demonstrated experience designing and implementing assessment activities and translating

findings into actionable recommendations, service improvements, or organizational decisions.

6. Demonstrated working knowledge of quantitative and qualitative assessment methods and

foundational statistical reasoning.

7. Demonstrated ability to document analytical methods, processes, and workflows and

communicate findings clearly to both technical and nontechnical audiences.

8. Demonstrated ability to collaborate across teams, gather and clarify requirements, manage

competing priorities, and complete projects within established timelines.

9. Demonstrated understanding of data privacy, confidentiality, ethical data use, and the secure

handling of sensitive information.

10. Demonstrated ability to learn new tools and adapt analytical practices in response to

changing technologies, priorities, and organizational needs.

Preferred qualifications

Applicants who possess the above required qualifications are strongly encouraged to apply and will

be considered fully qualified. Applicants with all the above required qualifications and any of the

following preferred qualifications or professional experiences are also encouraged to apply,

however, the preferred qualifications below are not required:

1. Experience with Ex Libris Alma Analytics, Oracle Analytics, or another library-specific

analytics environment.

2. Advanced experience with data visualization tools such as Tableau; demonstrated expertise in

data management, data visualization development, management and dashboard design.

3. Experience with SQL or query building and at least one scripting language used for data

analysis or automation, such as Python or R.

4. Experience with data governance, data quality, data dictionaries, access controls, retention, or

data management planning.

5. Experience with assessment methods such as survey design, interviews or focus groups,

usability testing, benchmarking, or mixed-methods analysis. Demonstrated creativity and

innovation in identifying and proposing new metrics to measure and new methods for

measuring or analyzing data.

6. Experience with library analytics sources and tools such as Springshare, Choreo Insights,

Scopus, Google Analytics 4, COUNTER usage reports, SUSHI harvesting, or comparable

platforms.

7. Experience with project management methods and tools such as Jira, Smartsheet, or

equivalent systems.

8. Experience working in an academic, research, or special library or another higher-education or

research environment.

9. Experience creating impact reports for fundraising, donor stewardship, or endowed funds.

10. Experience training, mentoring, or supervising student employees or colleagues.

11. Familiarity with version control, reproducible analysis, or automated reporting workflows.

12. Experience in donor relations and stewardship.