"Library Assistant"

University of Bristol - Library Customer Services

The role

Library Assistant (Library Support Team)

Hours: 21 per week

Fixed term: until 31 July 2026

Work Pattern: Monday, Wednesday, Thursday 9.00-5.00 *

Includes: All Bank Holidays and University Closure Days that fall within the work pattern, including exceptional UK holidays.

This work pattern is not negotiable.

This campus based role offers an exciting opportunity to join the Library Customer Services Team to provide accessible and inclusive front line services to students and researchers across the University.

Library Support is a dedicated team within Customer Services. You will support disabled and dyslexic students to use both physical and digital resources for study and research.

What will you be doing?

Responsibilities include:

• Meeting students recommended for additional services via face-to-face drop-ins and appointments and online meetings.
• Dealing with enquiries and referrals for support via a busy mailbox and SharePoint site.
• Providing additional support through book collection and scanning.
• Obtaining or creating accessible library resources to support access for disabled students.
• Supporting students to use the physical spaces across our libraries and study spaces, including setting up access to the library support dedicated study spaces.
• Assisting with Library Support events, tours, and workshops.

You should apply if

You have excellent communication and customer focus skills and experience of working in a fast-paced, front facing service environment. Support will include triaging IT issues to enable students to flourish in a blended learning context.

You have a keen interest and enthusiasm for using technology apps and tools to support student learning.

Additional information

Contract type: Fixed term until 31/07/2026

Work pattern: Monday, Wednesday, Thursday 9.00-5.00

Includes: All Bank Holidays and University Closure Days that fall within the work pattern, including exceptional UK holidays.

This work pattern is not negotiable.

This advert will close at 23:59 UK time on 2nd February

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.