American University is a student-centered research institution
located in Washington, DC, with highly-ranked schools and colleges,
internationally-renowned faculty, and a reputation for creating
meaningful change in the world. Learn more about
American University
Department:
University Library Administrative Support
Time Type:
Full time
Job Type:
Regular
FLSA Status:
Non-Exempt
Work Modality:
Hybrid 01 (On Campus 3-4 Days/Week)
Union:
SEIU Local 500 - Provost & Enrollment Division
This position is part of a collective bargaining unit represented
by SEIU Local 500 - Provost & Enrollment Division. That means
the terms and conditions of your employment are governed by
university policy (including the Staff Personnel Policies Manual)
and any collective bargaining agreement entered into between
American University and SEIU Local 500 - Provost & Enrollment
Division.
Job Description:
Summary:
The Communication and Event Coordinator is responsible for the
coordination and implementation of internal and external
communications and library-wide events that enhance the visibility,
engagement, and reputation of the University Library. This position
serves as a communication liaison for all library units and manages
the development and execution of creative brand strategies,
promotional materials, and digital content in alignment with the
Library’s mission and values. Under the supervision of the Office
Manager for Library Administration and the guidance of the Library
Leadership Team, the incumbent manages signature events, builds
collaborative relationships across campus and with external
vendors, and supervises student assistants supporting events,
communications and the Office of the University Librarian.
Essential Functions:
1.) Program Implementation
- Coordinates and implements signature library events (e.g.,
exhibits, speaker series, special celebrations) and annual
programs.
Contributes to event initiatives that align with the Library’s
mission, strategic plan, and values of inclusive excellence,
engagement, and intellectual curiosity.
Serve as the primary contact for coordinating event logistics,
including scheduling, set-up, vendor management, and campus liaison
coordination.
2.) Internal and External Communications Management and
Coordination
- Implements the Library’s communication strategy across the
content lifecycle, including messaging, content creation,
publishing, and analysis.
- Serve as a communications liaison across all library units,
ensuring consistency of messaging and branding.
- Lead the production of major communication deliverables,
including the Library's annual report and donor-related
materials.
- Analyze user engagement data (e.g., attendance, feedback,
digital analytics) to evaluate and improve communication and
outreach strategies.
- Participates in the University Communications and Marketing
(UCM) collaborative working group as needed.
3.) Social Media Management
- Manages and implements the Library’s comprehensive social media
strategy.
- Create, curate, and schedule engaging content for multiple
platforms in alignment with institutional goals and
audiences.
- Monitor analytics and trends to optimize performance and
engagement.
- Coordinate with staff/faculty contributors and student
assistants in content development.
4.) Marketing and Outreach
- Design and produce promotional materials including flyers,
digital signage, banners brochures, and branded graphics for print
and digital media.
- Ensure all marketing content adheres to the Library’s brand
identity and accessibility standards.
- Collaborate with internal stakeholders to amplify programming,
resources, and initiatives to appropriate campus and external
audiences.
5.) Supervision and Administrative Support
- Recruit, train, and supervise student staff supporting
communication, events, and the Office of the University
Librarian.
- Assist with budget tracking, vendor coordination, and
documentation related to events, communication, marketing, and
outreach.
- Manage a p-card for library communication, events, marketing,
and outreach.
- Other duties as assigned.
Supervisory Responsibility:
- Supervises student staff only.
Competencies:
- Serving Customers.
- Displaying Creativity.
- Acquiring and Analyzing Information.
- Supporting Coworkers.
- Evaluating and Implementing Ideas.
- Driving Continuous Improvement.
Position Type/Expected Hours of Work:
- Full-time.
- 35 hours per week.
- Evening and weekend work required as needed.
- Work modality is hybrid (on campus 3 - 4 day per week) after
probationary period, or sooner, as determined by the department
director based on progress towards understanding core job
functions.
Salary Range:
- $26.11 - $34.80 per hour.
Required Education and Experience:
- 1 - 3 years of relevant experience.
- Experience in writing communications, donor relations, event
management, or related field.
- Experience in managing short- and long-term projects, with the
ability to coordinate across departmental lines, and produce
products on time.
- Experience in visual and graphic design.
- Experience in managing various social media platforms.
Preferred Education and Experience:
- Master's degree or equivalent.
- 2 - 4 years of relevant experience.
Additional Eligibility Qualifications:
- Highly developed project management skills, including strong
written and verbal communication ability and problem-solving
capabilities.
- Excellent organizational ability with attention to detail and
strong time management.
- Excellent interpersonal skills and the demonstrated ability to
cultivate and maintain productive working relationships with
internal and external partners.
- Ability to deal with planning and coordinating several
different events simultaneously.
- Ability to set priorities and meet deadlines to achieve
results.
- Sound judgement with the ability to handle confidential
information and use discretion.
- Proven organizational skills, including the ability to
prioritize daily tasks without losing sight of longer-term
projects.
- Ability to work within a set budget and manage the events
budget across the fiscal year.
- Proficiency with word processing, design tools such as Canva,
database and spreadsheet applications, and project management
software.
- Creative, analytical, and project management skills.
- Proficiency with graphic design.
- Familiarity with style guidelines.
Other Duties:
- Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Benefits
AU offers a competitive benefits package.
Click here to learn about American University's unique benefit
options .
Other Details
- Hiring offers for this position are contingent on successful
completion of a background check.
- Employees in staff positions at American University must
deliver their services to the university from either the District
of Columbia, Maryland, or Virginia, or perform work on-site at the
university.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an
E-Verify employer.
Current American University Employees
American University current employees must apply through their
employee Workday account. If you are a current employee at American
University, please log into Workday and select the Find Jobs report
which will take you to our internal career listings.
Contact Us
For more information or assistance with the American University
careers site, email
theworkline@american.edu
.
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.
