The Library Services Coordinator is responsible for various
operational responsibilities, including opening the library,
creating and maintaining the library’s multimedia content and
social media presence, coordinating library building maintenance
requests, maintaining the library’s physical collections, and
purchasing and invoice processing.
This position performs all circulation functions using current
library management technologies, and models behavior that
encourages a welcoming, efficient and effective experience for
those who utilize the library and its resources.
Position Status: Non
- Exempt
Salary Range: $20.00 - $21.00. This is the expected hourly
range for this position. The hourly range offered will depend on a
candidate's experience and education, and departmental
budget.
Reporting and Supervisory Relationship(s):
- Reports to: Director, Library and Assistant Dean for
Assessment and Accreditation
Supervises : Serves as a back-up supervisor for Student
Access Services Clerks
Responsibilities
- Open the library on weekday mornings.
- Creates and maintains the library’s multimedia content and
social media accounts, ensuring that the content is current,
accurate, and consistent with library communication goals and
University brand standards established by Marketing and
Communications.
- Serves as the library building facilities contact and manages
maintenance support requests, to include communicating status
updates with appropriate library staff.
- Supports the library’s purchasing needs, to include monitoring
supply inventory, placing orders when appropriate, keeping
purchasing records, and processing invoices.
- Maintains the accurate order of the library’s physical
collections, including shelf reading and reports related to items
that are lost, missing, and claimed returned.
- Manages the Course Reserve collection, including serving as
point of contact for faculty, and ensures basic editing of catalog
records is completed to ensure that the collection is kept
current.
- Assists with interlibrary loan functions, including preparing
items for transit between libraries or shipment through mail.
- Provides general supervision and support for the Student Access
Services Clerks in the absence of the Access Services
Coordinator.
- Assists in managing the Textbook Collection.
- Collaborates with the Access Services team to process items
being added to a collection once they have been cataloged, and to
withdraw items weeded from a collection.
- Assists with all circulation functions, including material
check-in and check-out, and study room reservations.
- Provides a high level of customer service for those wishing to
use the library and its resources.
- Writes and maintains relevant procedures for the position.
- Troubleshoots technology issues when needed.
- Opens and closes the library when needed, which requires some
flexibility to cover evening and/or weekend hours as needed and
when adequate notice is provided.
Other Responsibilities
- Supports the mission, vision, and values of Elmhurst
University.
- Demonstrates a strong commitment to continuous
improvement.
- Performs other duties as assigned.
Requirements
Minimum Qualifications
- Bachelor’s degree or demonstrated equivalent
- Demonstrated experience with social media in a professional
environment
- At least two years of work experience in a customer service
environment
- Excellent communication and customer service skills
- Must be able to exercise initiative and work independently
- Must have a strong attention to detail
- Must be able to perform work with a high level of accuracy
- Proficiency with Microsoft Office products
- Comfortable using various forms of technology
Working Conditions/Physical Requirements
The essential
functions of this position are primarily performed in an indoor
setting with limited exposure to outdoor weather conditions. Work
is sometimes sedentary in nature and requires remaining in a
stationary position for extended periods. Required abilities
include speaking and hearing for in-person and virtual
communication, using close and distance vision when reading
documents or viewing screens, and performing tasks with repetitive
fine motor skills. Work requires occasional lifting, bending,
carrying, or otherwise moving objects weighing up to 40 pounds.
Qualified applicants who can perform the essential functions of
this position with or without reasonable accommodations will be
considered.
Benefits
An overview of Elmhurst University benefits is available
here
.
Please submit cover letter, resume, and three references with
contact information with the online application. The references
should include name, phone number and email.
