Position Summary

DEFINITION
Under minimal supervision of the appropriate administrator, performs a wide range of responsible technical library, and clerical duties related to provision of service in a computer-based information center/library and open access computer laboratory setting; supports instruction as assigned.

CLASS CHARACTERISTICS
The library services technician assumes responsibility for a variety of technical library/ tasks. Incumbents are delegated a substantial amount of administrative detail and non-routine work with a high degree of visibility and contact with faculty, students, and members of the public. Incumbents may be assigned responsibility for work within a functional area of learning resources, such as circulation, cataloging, or student computer facilities. The incumbent works with students, faculty, staff and members of the community in support of successful learning. Incumbents are expected to model good public relations and to provide support to students in the learning resource center.

Essential Functions and Qualifications

1. Provides library support services to faculty, staff, students and community members using standard print and electronic resources to answer basic questions in person and electronically.
2. Performs technical work involved in the acquisition, cataloging, and circulation of print and electronic resources including computer programs.
3. Maintains computer-based electronic resources including trouble shooting of programs and equipment.
4. Maintains librarys online database records; compiles statistical reports from the database.
5. Guides students to learning resources and informs students in the use of computers and other resources to access information or to operate basic computer programs maintained in learning resources.
6. Recommends for hire, trains and supervises student employees.
7. Performs routine clerical operations including cashiering, overdue records, reserved materials files, scheduling of student access computers, preparation of reports, student time sheets, and other reports as requested.
8. Participates in planning, designing, and maintaining learning resources public service areas to ensure a supportive, friendly, functional service environment.
9. Assists in coordination of learning resource services operations.
10. Assesses and reports computer malfunctions and perform daily routine maintenance, if necessary.
11. Provides students with operating instructions in the use and care of library technological hardware.
12. Oversees and implement the policies and procedures related to semester-long special collections.
13. Maintains required documentation and records of library technology hardware for semester-long and short-term lending.
14. Performs other related duties as assigned.