10% Ongoing communication with the study team, including meetings, status updates, and attendance at local recruitment or study information events as available

5% Preview, pre-test, and become familiar with the Hub and related technology to effectively assist participants

5% Other duties as assigned, including ad hoc participant follow-up and serving as backup support for other team members

Contact: Allison Iwan, iwanx003@umn.edu or 612-626-4616 with questions.

Qualifications

Required Qualifications:

• High school Diploma or equivalent
• Ability to work independently while maintaining frequent communication with a remote research team
• Effective interpersonal and communication skills, with the ability to support individuals with varying levels of technical comfort
• Basic proficiency with mobile apps, connected devices, and troubleshooting common technical issues
• Effective organizational skills and attention to detail
• Commitment to participant privacy and confidentiality
• Demonstrated commitment to promoting a diverse, inclusive, and respectful workplace.

Preferred Qualifications:

• BS/BA in a related field and 2 years experience or a combination of 6 years.
• Experience providing technical support, training, or hands-on assistance with digital or connected devices
• Experience working in community-based, healthcare, or research settings
• Familiarity with research protocols or assisting with data and survey collection
• Experience participating in or supporting recruitment or community outreach events

About the Department

The University of Minnesota School of Public Health (SPH) is Minnesota's only school of public health, committed to improving the health and well-being of communities worldwide. Through innovative research, learning, and concrete action, we tackle today's biggest health challenges. SPH includes four academic divisions: Biostatistics & Health Data Science, Environmental Health Sciences, Epidemiology & Community Health, and Health Policy & Management.

Ranked nationally by the U.S. News & World Report as the #6 public school of public health, SPH is home to approximately 1,000 students, 130 faculty, and 400 staff across 25 internationally recognized centers. Our academic excellence is highlighted by our #3-ranked Master of Healthcare Administration (MHA) and #9-ranked Biostatistics programs.

Pay and Benefits

Pay Range: $30.00-$35.00 per hour; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

NOTE: Applicants are required to attach a resume and references to be considered for this position.

To request an accommodation during the application process, please e-mail jobcentr@umn.edu.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.

10% Ongoing communication with the study team, including meetings, status updates, and attendance at local recruitment or study information events as available

5% Preview, pre-test, and become familiar with the Hub and related technology to effectively assist participants

5% Other duties as assigned, including ad hoc participant follow-up and serving as backup support for other team members

Contact: Allison Iwan, iwanx003@umn.edu or 612-626-4616 with questions.

Qualifications

Required Qualifications:

• High school Diploma or equivalent
• Ability to work independently while maintaining frequent communication with a remote research team
• Effective interpersonal and communication skills, with the ability to support individuals with varying levels of technical comfort
• Basic proficiency with mobile apps, connected devices, and troubleshooting common technical issues
• Effective organizational skills and attention to detail
• Commitment to participant privacy and confidentiality
• Demonstrated commitment to promoting a diverse, inclusive, and respectful workplace.

Preferred Qualifications:

• BS/BA in a related field and 2 years experience or a combination of 6 years.
• Experience providing technical support, training, or hands-on assistance with digital or connected devices
• Experience working in community-based, healthcare, or research settings
• Familiarity with research protocols or assisting with data and survey collection
• Experience participating in or supporting recruitment or community outreach events

About the Department

The University of Minnesota School of Public Health (SPH) is Minnesota's only school of public health, committed to improving the health and well-being of communities worldwide. Through innovative research, learning, and concrete action, we tackle today's biggest health challenges. SPH includes four academic divisions: Biostatistics & Health Data Science, Environmental Health Sciences, Epidemiology & Community Health, and Health Policy & Management.

Ranked nationally by the U.S. News & World Report as the #6 public school of public health, SPH is home to approximately 1,000 students, 130 faculty, and 400 staff across 25 internationally recognized centers. Our academic excellence is highlighted by our #3-ranked Master of Healthcare Administration (MHA) and #9-ranked Biostatistics programs.

Pay and Benefits

Pay Range: $30.00-$35.00 per hour; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

NOTE: Applicants are required to attach a resume and references to be considered for this position.

To request an accommodation during the application process, please e-mail jobcentr@umn.edu.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About University of Minnesota

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.