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Department: 445030 - Building Maintenance & Operations
Location: Raleigh, NC
Essential Job Duties:
Join our Facilities team as a Locksmith II, where your expertise will play a critical role in maintaining the security, functionality, and integrity of campus facilities. This journey-level position combines advanced locksmithing skills, project coordination, technical troubleshooting, and customer service to support a wide range of construction, renovation, maintenance, and access control initiatives across the university.
As a Locksmith II, you will work closely with project managers, contractors, architects, vendors, faculty, and staff to ensure that locking systems, door hardware, and keying infrastructure are properly specified, installed, maintained, and compliant with applicable safety and fire codes. You will serve as a technical resource and mentor to other locksmith staff while helping deliver secure, efficient, and customer-focused solutions that support the university's mission.
If you are a skilled problem solver who enjoys managing complex projects, collaborating with varied stakeholders, and making a meaningful impact on campus safety and security, we encourage you to apply today and join a team dedicated to excellence in service, craftsmanship, and innovation.
Key Responsibilities and duties include, but are not limited to:
- Research critical information, including key bittings array, construction documents, and guidelines.
- Understand and apply master key system management software enrollment process and procedures.
- Demonstrate the ability to review and verify construction plans and hardware specifications according to University specifications and construction guidelines.
- Proficiently work with hardware specification take-offs.
- Handle project management tasks with a working knowledge of processes and timelines.
- Provide cost estimates and proposals for work, which includes evaluating and researching necessary requirements from vendor sources.
- Monitor and track all orders to ensure timely completion.
- Allocate appropriate resources and time for the completion of one's own work and that of the team, avoiding scheduling conflicts.
- Communicate effectively with customers regarding the necessary scope of work.
- Lead by example, ensuring that technicians have sufficient resources to complete jobs.
- Maintain clear verbal and written communication with supervisors, team members, and the public.
- Lift, carry, and maneuver materials weighing 30-60 pounds, with or without reasonable accommodations.
- Perform tasks requiring standing for extended periods, working in confined spaces, and utilizing various tools. Safely climb and work from different types of ladders to access elevated or below-grade areas (such as roofs, above-ceiling spaces, and utility pits). Be exposed to and work in areas where insects or small animals are occasionally present. All essential tasks must be performed with or without reasonable accommodations.
Other Work/Responsibilities:
- This position has been designated as mandatory personnel for the University and may be required to report to work during adverse weather conditions even though the University may be operating on an alternate schedule.
- Assisting other trades as required.
- Evaluating work of contributing level co-workers, considering accuracy with respect to standards and code compliance.
- Maintaining on-call status; Mandatory on-call service rotation will be to provide after-hours emergency service when called.
- Responsible for continuing education and license renewal requirements.
Minimum Experience/Education:
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Optional Guidelines: Experience in the Trade(s) areas related to the area of assignment may be substituted on a year-for-year basis.
Required Qualifications:
- Must be able to communicate effectively verbally with supervisors and the general public and understand verbal and written instructions and other communications regarding work assignments and other matters.
- Knowledge and skill to make necessary comments and reviews on new construction submittals, complete all tasks that relate to keying a building, paperwork associated with rekeys, key meetings pinning cores, cutting keys, installation of hardware.
- Must be able to lift up to 30 pounds, with or without reasonable accommodations.
Preferred Qualifications:
- Extensive experience as a locksmith, preferably in an institutional setting.
- Proficiency in Microsoft Office applications, including Word and Excel.
- Familiarity with work order systems is a plus but not required.
- Membership in the Associated Institutional Locksmith Association/and or recognized industry organization is preferred.
- Certified Journey Level Certification and/or Fire Door Inspector Certification is advantageous but not mandatory.
Required license or certification:
- North Carolina Locksmith License within 60 days of hire and must be maintained.
- Valid driver's license required.
- Valid North Carolina driver's license is required within 60 days of hire and must be maintained.
Position Number: 00040561
AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.