Locksmith III

Department: 445030 - Building Maintenance & Operations

Location: Raleigh, NC

Essential Job Duties:
The Locksmith III plays a critical role in supporting campus security and access control by providing expert technical knowledge, project management, and leadership for locksmith operations. This position ensures compliance with University standards, accurate project scoping, and efficient resource allocation while delivering exceptional service to campus partners.

Locksmith III will guide and mentor technicians, manage complex projects, and advise hardware specifications and installation processes. Responsibilities include reviewing construction plans, preparing cost estimates, coordinating timelines, and ensuring timely completion of work orders.

If you are ready to apply your technical expertise, lead impactful projects, and contribute to a safe and secure campus environment, we encourage you to apply today.

Key Responsibilities and duties include, but are not limited to:

• Serve as a technical expert, guiding, directing, and coaching journey and contributing level technicians on application and installation techniques.
• Research critical information, including key bittings array, construction documents, and guidelines.
• Understand and apply master key system management software enrollment process and procedures.
• Demonstrate the ability to review and verify construction plans and hardware specifications according to University specifications and construction guidelines.
• Proficiently work with hardware specification take-offs.
• Handle project management tasks with a working knowledge of processes and timelines.
• Provide cost estimates and proposals for work, which includes evaluating and researching necessary requirements from vendor sources.
• Monitor and track all orders to ensure timely completion.
• Assist the supervisor in developing timelines and milestones by identifying critical and less critical activities.
• Allocate appropriate resources and time for the completion of one's own work and that of the team, avoiding scheduling conflicts.
• Communicate effectively with customers regarding the necessary scope of work.
• Lead by example journey-level technicians, ensuring that both Journey and Contributing level technicians have sufficient resources to complete jobs.
• Maintain clear verbal and written communication with supervisors, team members, and the public.
• Lift, carry, and maneuver materials weighing 30-60 pounds, with or without reasonable accommodations.
• Perform tasks requiring standing for extended periods, working in confined spaces, and utilizing various tools. Safely climb and work from different types of ladders to access elevated or below-grade areas (such as roofs, above-ceiling spaces, and utility pits). Be exposed to and work in areas where insects or small animals are occasionally present. All essential tasks must be performed with or without reasonable accommodations.

Other Work/Responsibilities:

• Serves as essential personnel for the University. This requires maintaining on-call availability and reporting to work during adverse weather or alternate campus schedules. Responsibilities include assisting with snow and ice removal as directed.
• Manages all continuing education requirements and ensures the timely renewal of professional locksmith licenses.
• Oversees special projects and administrative assignments as delegated by the supervisor; performs other duties as assigned to support department goals.
• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Experience/Education:
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Optional Guidelines: Experience in the Trade(s) areas related to the area of assignment may be substituted on a year-for-year basis.

Required Qualifications:

• Current North Carolina locksmith license, or the ability to obtain within 60 days of hire, and must be maintained.
• Valid North Carolina driver's license is required within 60 days of hire and must be maintained.

Preferred Qualifications:

• Extensive experience as a locksmith, preferably in an institutional setting, but not mandatory.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Familiarity with work order systems is a plus, but not required.
• Membership in the Associated Institutional Locksmith Association/and or recognized industry organization is preferred.
• Certified Journey Level Certification and/or Fire Door Inspector Certification is advantageous but not mandatory.

Required license or certification:

• Current locksmith license.
• Valid driver's license required.
• Valid North Carolina driver's license is required within 60 days of hire and must be maintained.

Position Number: 00065694

AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.