Mail Clerk I

Job Description Summary

The Mail Clerk is responsible for picking up the University mail daily from the local Post Office. Sorting & delivering mail & packages to the mail stop locations of the University, this includes the main Orange campus, the Rinker Campus & Student mail. Will be working alongside team to scan, track and deliver packages. Assist with University Services copy request. Other duties as assigned.

Mail Service

• Pick up the university mail from the Post Office, daily.
• Sort the mail & parcels from student residents and mail stop locations (departments).
• Cross reference check & deliver student mail using current resident roster.
• Receive all deliveries (Amazon, UPS, FedEx, DHL, freight companies, etc…).
• Transport student mail & packages to the student mail centers (3 locations).
• Deliver to all Mail Stop Locations, daily.
• Provide mail service to the Rinker Campus in Irvine.
• Scan all received items w/ barcodes, to track, all inbound items.
• Add postage to all outgoing USPS mail pieces.
• Handle UPS & FedEx outgoing items.
• Answer phone inquiries. Respond to emails.

Respond to Copy Job Request

• Check and Process Basic Copy requests when needed.
• Deliver completed copy jobs, as needed.

Other duties as assigned

• Train student staff, as needed.
• Maintain department vehicles (ESV’s & Van) to operative condition.
• Order & replace equipment parts to maintain operating condition, if able.

Required Qualifications

• High School Diploma or GED
• Must be computer proficient (Microsoft Office).
• Physical ability to lift, carry, move, hold, handle, push, twist, etc. with items weighing upward of 50lbs.
• Experience using the tracking software & hardware.
• Experience using the postage machine.

Desired Qualifications

• Technical skills to learn system and tools.
• Ability to learn and understand the operation and maintain technical equipment.
• Strong interpersonal skills, with the ability to interact with diverse groups of individuals at all organizational levels within and outside of the university.
• Communications skills, both oral and written.
• Strong commitment to customer service and teamwork.
• Ability to self-initiate and work independently.
• Ability to work alternate schedules and in different weather conditions both indoor and outdoor.
• Ability to work with multiple demands and meet daily schedules.
• Ability to adapt to changes of personnel and mail stop locations, within the university.
• Knowledge of the USPS Postal Regulations.
• Prior work experience within the College/University mail processing & delivery setting.