"Manager (3-year contract), LKCSB/ITI@SMU"

Manager (3-year contract), LKCSB/ITI@SMU

• Operation
•  Contract
•  Manager
•  Bachelor's Degree or equivalent
•  Singapore | Closing On 29 Mar 2026
•  Hybrid

About Us

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Job Description

• This position is for International Trading Institute, Lee Kong Chian School of Business (LKCSB).
• Industry Partners Management (external stakeholders):
• Work and collaborate with government agencies (MPA, PSA, SMF and SMI).
• Manages industry partners' relationships to increase engagement and revenue.
• Work with the Office of Advancement to manage donations from industry partners.
• Update Industry donation records.
• Assist with the organisation of council meetings and activities.
• Maintain Industry database.
• Donorship Management:
• Develop and implement donor engagement and stewardship strategies.
• Build and maintain relationships with individual donors, alumni, corporate partners, and foundations.
• Coordinate donor recognition events and reporting activities.
• Track and manage donor contributions in collaboration with the Finance Department.
• Prepare impact reports, proposals, and presentations for stakeholders.
• Ensure compliance with university policies and legal requirements related to charitable giving.
• Collaborating with SMU Stakeholders:
• Work with various offices within SMU on operational and administrative matters (such as, coordinating industry study trips, track progress of students' internship, Work-study Electives, Excellence Award).
• Compile, update and maintain data records on MBOT & ITT.
• Student Management:
• Conduct and manage marketing and outreach to prospective students to generate interest in the Maritime & Business Operations (MBOT) and International Trading Track (ITT).
• Promote and maintain a positive working relationship with students to foster collaboration. The aim is for students to feel that ITI@SMU is a place they continue to associate as alumni.
• Provide technical expertise and input concerning student activities.
• Work and guide the Maritime Merchants Society (MMS) - student club.
• Manage all MBOT & ITT activities.
• Work-Study Elective Management:
• Design, implement, and oversee the work-study elective (WSE) framework.
• Coordinate with Careers Centre and industry partners to create meaningful student placements.
• Develop eligibility criteria, policies, and program guidelines.
• Monitor student performance, attendance, and learning outcomes.
• Ensure alignment between work-study roles and academic objectives.
• Provide orientation for participating students and industry partners.
• Evaluate program effectiveness and recommend improvements.
• Support Events and Seminars:
• Make recommendation and contact suitable Industry Seminar Series and Guest Speakers (non-credit course).
• Represent the office at donor meetings, networking events, and partnership forums.
• Support strategic planning initiatives related to student funding and experiential learning.
• Prepare events and seminar materials, such as flyers, registration forms.
• Maintain communications and updates with students and/or speakers.
• Support logistics of events, seminars, and newly developed programmes.
• Managing the Operations of the Office:
• Create marketing materials for programmes.
• Marketing of programmes and update of activities on various social media platforms (LinkedIn and Telegram).
• Respond to enquiries from external and internal parties (including government agencies, industry partners).
• Handle finance payments and updating of finance records.
• Manage companies' requests for interns or graduate employment.
• Manage day-to-day operations.
• Other duties as assigned.

Qualifications

• A university degree with 3 to 5 years of relevant work experience.
• Possess good administrative and organisational skills.
• Experience in the tertiary education sector, particularly in undergraduate programme management is advantageous.
• Excellent written and verbal communication skills.
• Experience in managing and updating web content.
• Able to design event marketing collaterals.
• Proficient in Microsoft Office applications.
• Meticulous, ability to multitask and work in a fast-paced environment.
• Self-starter, mature and able to work independently, at the same time, an effective team player.
• Willingness to travel for work.

Other Information

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.