Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Campus Marketing Statement

Lone Star College-Kingwood

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-Kingwood, an innovative and dynamic community college located in the pine-forested suburbs of northeast Houston, has an opening for someone interested in working with a diverse group of colleagues who want to make a difference in the lives of students and grow professionally. Kingwood focuses on fulfilling individual dreams and enhancing community life and offers unique programs in respiratory care, computer gaming and dental hygiene.

Location address is 20000 Kingwood Drive, Kingwood, TX 77339.

Job Description

PURPOSE AND SCOPE:

Oversees daily operations of department services, programs, and projects at multiple service locations on campus. Acts as lead with developing new services and projects that align to the strategic initiatives identified by the Dean and VPI. Assesses the effectiveness of department programs and services by evaluating the data and compiling reports. Monitors part-time staff budgets and develops annual budget recommendations to supervisor. Makes data-informed recommendations regarding adjustments to programs and services.

ESSENTIAL JOB FUNCTIONS:

1. Oversees the daily operations of department services, programs, and projects
2. Hires, trains, and evaluates a team of employees, providing leadership, support, and supervision. Monitors team activities to ensure consistent and superior customer service standards are met and to ensure compliance with LSC policies and procedures
3. Acts as lead with developing new services and projects that align to the strategic initiatives identified by the Dean and VPI
4. Creates, analyzes, and utilizes a variety of detailed reports
5. Uses data-driven information in decision-making and to provide informed updates to Administration
6. Continuously reviews, analyzes, and evaluates the effectiveness of department programs and services and makes recommendations for adjustments as needed
7. Monitors part-time staff budgets and develops annual budget recommendations to support services
8. Monitors and control area resources such as office supplies and equipment needed within the department; Submit requisitions, and/or reviews and approves/denies purchase requests in accordance with the budget
9. Responsible for other reasonable related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong supervisor, management, and training skills
• Effective communication, interpersonal, and facilitation skills
• Intermediate skills in computer and database applications
• Ability to produce and effectively use accurate and detailed analytical reports
• Ability to successfully manage multiple projects, set priorities, and meet deadlines
• Excellent problem-solving abilities
• Excellent customer service skills

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 5 years of experience, or an equivalent combination of education and experience
• Experience working in academic support and tutoring services

PREFERRED QUALIFICATIONS:

• Experience tutoring high school or college students
• Experience working in higher education
• Experience with academic support services, including tutoring and College Reading and Learning Association (CRLA) certifications