"Manager, Accounts Receivable"

Job Details

Job Vacancy Announcement

Position Information

Position Title

Manager, Accounts Receivable

Position Type

Staff

Department

Finance

FLSA

Exempt

Union/Non Union

Non Union

Full Time or Part Time

Full Time

Grade

14

Salary Range

Hiring Salary Range

$66,281 - $94,731/annually (depending on experience)

Job Description Summary

The Accounts Receivable Manager is responsible for overseeing the College’s receivables, including tuition credits, facility rentals, contract courses, bad debts and miscellaneous receivable accounts. This role ensures accurate invoicing, reconciliation of financial activity, and exceptional customer service to both internal and external stakeholders. The manager plays a critical role in maintaining financial accuracy, compliance, and operational efficiency within Student Accounts.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s degree in business, accounting, or related field required.
• Three years’ experience in a responsible accounting or related position required.
• Two years of supervisory experience required.
• Experience working with a complex financial management system.
• Master’s preferred.

Criteria

CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES

• Manage various aspects of the College’s receivables (tuition credits, facility rentals, contract courses, bad debts, and miscellaneous receivables).
• Oversee the invoicing process for all receivable accounts, ensuring accuracy, timeliness, and compliance with institutional policies.
• Reconcile actual financial activity against reported data in the general ledger, identifying and resolving discrepancies.
• Supervise and support AR staff, ensuring effective operations, professional development, and high-quality service delivery.
• Handle a high volume of customer service interactions, including phone calls and face-to-face engagements with students, staff, and external clients.
• Coordinate with internal departments such as Financial Aid, Registrar, and Finance to resolve account issues and support institutional goals.
• Monitor aging reports to reduce delinquent accounts and improve receivable performance.
• Maintain compliance with applicable regulations, including FERPA, Title IV, and institutional financial policies.
• Prepare and analyze financial reports related to receivables, collections, and account trends.
• Support audits and ensure proper documentation and reconciliation of student and non-student accounts.
• Recommend and implement process improvements to enhance efficiency, accuracy, and customer experience.
• Assist and provide backup for all positions under the supervision of the Bursar, ensuring continuity of operations during absences or peak periods.
• Perform related duties as required, contributing to the overall effectiveness and success of the Student Financial Services team.
• Schedules departmental meetings.
• Assists and provides back up for all positions that come under the supervision of the Bursar.
• Performs related work as required.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong knowledge of accounts receivable processes, including billing, collections, and reconciliation.
• Proficient in Microsoft Excel and Word, with the ability to create and manage spreadsheets, reports, and correspondence.
• Demonstrated experience working with complex financial management systems and enterprise resource planning (ERP) platforms.
• Skilled in reconciling accounts and resolving discrepancies between financial records and general ledger entries.
• Excellent written and verbal communication skills, with the ability to convey financial information clearly and professionally.
• Proven ability to collaborate effectively with diverse College constituencies, including students, faculty, staff, and external partners.
• Capable of working independently with minimal supervision, managing multiple priorities, and meeting tight deadlines under pressure.
• Team-oriented mindset with the ability to contribute positively to a multicultural and inclusive work environment.
• Experience supporting annual audits conducted by independent auditors, including preparation of documentation and resolution of audit inquiries.

Job Requirements

PHYSICAL REQUIREMENTS

Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

OTHER REQUIREMENTS

• Ability to communicate effectively in spoken and written standard English.
• As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
• A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.