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University of Sydney

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Sydney NSW, Australia

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"Manager, Assessment Operations"

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Manager, Assessment Operations

  • Full time, continuing based on our Camperdown campus
  • Provide strategic and operational leadership across the assessment cycle including examinations, results management, academic integrity, and academic appeals
  • HEO 8 Base Salary $126,065 - $142,171 + 17% superannuation

About the opportunity

The University of Sydney Business School (USBS) is one of the Asia Pacific region's premier centres for engaged and innovative business education and research, and is in the one percent of business schools globally to hold accreditation from AACSB, EQUIS and AMBA. It is the only Australian member school of CEMS, the Community of European Management Schools & International Companies.

The Manager, Assessment Operations works with key academic and professional staff to lead teams that operationalise the assessment delivery cycle in the Business School, including exams, academic integrity, special arrangements, results processing, and appeals.

With a focus on compliance with policy and procedures and advising on their practical translation, alongside continuous improvement, the Manager, Assessment Operations acts as a link between Faculty and central PSUs to implement and refine centrally driven processes at a Faculty level, thereby supporting best practice delivery across the academic year.

Due to nature of assessments, this role will sometimes be required to work outside of core working hours (including occasionally at weekends).

Your key responsibilities will be to:

  • advise on, lead and oversee high quality, compliant assessment delivery across the Faculty, including policy adherence, risk management, secure assessment processes and continuous improvement
  • manage communication, collaboration and delivery with Faculty academic and professional staff, and central units, and contribute to working groups to support best practice assessment operations
  • provide strong leadership and management of staff, including coaching, performance development, workforce planning, recruitment, and setting team priorities and standards.

About you

  • extensive knowledge of university policies, procedures, administrative systems including LMS systems, compliance requirements and sector trends
  • strong judgement, initiative, and problem solving skills, with the ability to prioritise effectively in high pressure periods
  • proven ability to design, implement, and manage compliant administrative processes, systems, and risk mitigation strategies
  • demonstrated capability in driving continuous improvement, efficiency, and new ways of working to enhance service delivery
  • experienced leader with a track record of managing, motivating, and developing high performing teams in complex environments.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Lena Jiang, Recruitment Operations by email to lena.jiang@sydney.edu.au.

Click to view the Position Description for this role.

Applications Close

Sunday 22 February 2026 11:59 PM

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