"Manager (Centre for Teaching, Learning and Technology)"

Job Title: Manager (Centre for Teaching, Learning and Technology)

Duties and Responsibilities

The successful candidate will be expected to contribute to each of the following key areas.

1. Strategic Planning for web lecture and video streaming services
   • Plan and manage the operational delivery of web lecture services.
   • Propose innovative recording solutions for NUS learning spaces.
   • Participate in the planning and execution of live streaming events, including NUS Commencement ceremonies
2. Evaluation of AI or video tools for teaching and learning
   • Conduct evaluation and testing of AI and video tools/applications for teaching and learning purposes.
   • Coordinate cloud assessments, pilot run and collaborate with NUS IT for integration with Learning Management System
3. Project Management
   • Co-lead new and current projects, e.g. Service Resources System (SRS), Peer Review System, Live Captioning Services, In-video Quiz add-on, etc. and collaborate with various stakeholders such as NUS IT and Student Accessibility Unit
4. Management of Self-recording room facilities
   • Oversee and support campus self-recording services and facilities under the Blended Learning initiative.
   • Responsibilities include managing the user booking system, providing technical assistance, and maintaining facilities.
   • Liaise with vendors for new room installations and upgrade
5. Management of Campus Video Management system
   • Administer the video portal and provide user support.
   • Evaluate and recommend new add-ons and tools.
   • Manage content retention policies, usage reporting, and analytics.
   • Ensure timely renewal and licensing of system.
   • Oversee vendor relationships and service delivery
6. Documentation and Administration
   • Design and update operational guides
   • Prepare pre-semester EDMs, where required
   • Prepare tender or ITQ specifications for procurement, where necessary
   • Prepare survey, technical documentation and testing reports

Requirements

1. A recognised degree in Information Technology or a related discipline.
2. Minimum of 2 years’ technical experience in video technologies or a relevant field.
3. Proficient in Microsoft Power Platform tools such as Power Automate, Power BI, and Power Apps.
4. Familiar with Learning Management Systems (e.g., Canvas), video management platforms (e.g., Panopto), and ticketing systems will be an added advantage.
5. Willing to work beyond regular office hours when required for live streaming events.
6. Able to collaborate effectively within a technical team environment, problem-solve and manage multiple projects concurrently.
7. Strong team player with excellent interpersonal, written, and verbal communication skills.

More Information

Location: Kent Ridge Campus

Organization: Centre for Teaching, Learning and Technology

Department: Instructional Technology

Employee Referral Eligible: No

Job requisition ID: 30972