"Manager, Compliance Education & Training"

PURPOSE AND SCOPE:

The Manager, Compliance Education and Training is responsible for managing all aspects of student and employee compliance training as is required by various local, state, and federal regulations. Consulting with internal and external clients, position builds professional relationships and performs detailed needs assessments in order to create curriculum that meets each unique need. This position is responsible for a full range of learning and development activities, including designing curriculum plans and materials, managing project timelines and compliance with all relevant internal and external regulations and ensuring end-products meet client needs. Responsible for managing the collaboration amongst internal and external stakeholders to ensure seamless training delivery, tracking, and reporting. Responsible for compiling data regarding compliance training status for students and employees. Provides on-going analysis, assessment, evaluation, and recommendations regarding local, state, and federal training requirements.

ESSENTIAL JOB FUNCTIONS:

1. Manages all compliance training processes for the College, including but not limited to content identification, training assignments, completion tracking and reporting
2. Researches, analyzes, evaluates, and recommends new training and professional development practices and methodologies with potential to enhance and facilitate employee and student compliance training effectiveness.
3. Develops professional relationships with internal and external stakeholders. Performs detailed analysis of the stakeholders unique training needs
4. Working with various stakeholders, this position acts as a project manager. This includes but is not limited to developing a project management plan, timelines and resource allocation requirements, monitoring activities, identifying constraints that may impact the projects, and making adjustments as needed
5. Develops and conducts individual and group training workshops using a variety of delivery methods and platforms.
6. Evaluates training programs or curricula for effectiveness and desired outcomes. Utilizes feedback to initiate changes, refinements and improvements
7. Serves as the content and platform expert for students and employees regarding troubleshooting issues encountered by the users during training
8. Develops, monitors, and maintains a variety of reports utilizing databases, spreadsheets, queries, and dashboards to communicate relevant data to internal/external constituents (include but are not limited to: Executive Director, Sr. Associate Vice Chancellor, Chancellor's Cabinet Members)
9. Develops and delivers student and employee communications relating to compliance training requirements and deadlines. Creates and maintains marketing and awareness materials for all compliance education and training requirements
10. Develops assessments and analysis regarding the efficiency and effectiveness of current training programs, processes, and procedures making recommendations for continuous improvement
11. Engages regularly with external vendors regarding solutioning to identified issues as well as maintenance of the training process
12. Collaborates with OTS personnel to align business operations with LSC technology platforms and systems
13. Partners with LSC department leaders to deliver and maintain compliance education and trainings for functional content area requirements, programs, and support interventions
14. Develops, monitors, and updates written business processes and supporting documents for all department projects and programs to ensure consistent, accurate implementation
15. Regularly researches and analyzes regulatory code regarding trainings and makes recommendations for training program content changes as needed
16. Administers the project management process of all identified compliance education projects
17. Takes part in and/or leads special projects as needed
18. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to work well independently with limited direction
• Ability to maintain confidentiality at all times
• Ability to work with and exhibit sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of community college students and personnel
• Ability to communicate clearly and concisely, both orally and in writing
• Strong multi-tasking abilities with the ability to prioritize duties and adhere to deadlines
• Strong working knowledge of software applications
• High level of customer service
• Strong attention to accuracy and data
• Ability to prepare and analyze reports
• Knowledge of FLSA, ADA, EEO, Title IX, FMLA, and Title V

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience
• At least 1 year experience in teaching, program assessment, or curriculum development
• Experience working with database software
• Experience with Microsoft Excel

PREFERRED QUALIFICATIONS:

• Experience working in higher education
• Experience with compliance training programs

Salary

Hiring salary range is $54,528-$62,708