Posting Number: req27564
Department: Parking and Transportation
Location: Tucson Campus
Address: Tucson, AZ USA
Position Highlights
This person will plan, direct, manage, and evaluate parking permit programs for the Main Campus, Phoenix Bioscience Core Campus, U of A departments, U of A Sponsored Programs, and outside affiliated entities. The position involves forecasting current and future needs, creating new parking programs and overseeing permit program software configurations. The ideal candidate will possess excellent leadership and critical-thinking skills to develop, implement, and administer programs that provide essential services to students, faculty, staff, visitors, and businesses regarding their permit needs and requirements.
Visa sponsorship is not available for this position.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.
Duties & Responsibilities
Minimum Qualifications
Full Time/Part Time: Full Time
Number of Hours Worked per Week: 40
Job FTE: 1.0
Work Calendar: Fiscal
Job Category: University Operations
Benefits Eligible: Yes - Full Benefits
Rate of Pay: $59,404 - $74,254
Compensation Type: salary at 1.0 full-time equivalency (FTE)
Grade
8
Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level
M1
Job Family
Parking & Transportation
Job Function
University Operations
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)
Number of Vacancies: 1
Contact Information for Candidates
HR-Auxiliaries@arizona.edu
Open Until Filled: Yes
Documents Needed to Apply: Resume and Cover Letter
Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
Department: Parking and Transportation
Location: Tucson Campus
Address: Tucson, AZ USA
Position Highlights
This person will plan, direct, manage, and evaluate parking permit programs for the Main Campus, Phoenix Bioscience Core Campus, U of A departments, U of A Sponsored Programs, and outside affiliated entities. The position involves forecasting current and future needs, creating new parking programs and overseeing permit program software configurations. The ideal candidate will possess excellent leadership and critical-thinking skills to develop, implement, and administer programs that provide essential services to students, faculty, staff, visitors, and businesses regarding their permit needs and requirements.
Visa sponsorship is not available for this position.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.
Duties & Responsibilities
- Accountable for setting goals and objectives for team members to achieve standards and outcomes.
- Serves as the direct supervisor of customer relations staff to ensure job function standards and outcomes are met.
- Manages staff hiring, training, work schedules, and disciplinary actions.
- Communicates performance expectations and conducts performance evaluations.
- Evaluates permit program methodology and corrects deficiencies.
- Responsible for configuring permit setup in the parking software and online parking portal.
- Ensures configurations function properly to maximize efficiencies in U of A garage and surface lot operations.
- Actively participates in rapid problem-solving when malfunctions occur.
- Develops and implements new parking permit programs for U of A, departments, and affiliated/non-affiliated entities.
- Creates new parking locations and permit processes, working independently alongside other managers or designated area personnel.
- Addresses varied challenges by using policies and practices as a guide, while utilizing analytical reasoning to resolve complex issues without a prescribed solution.
- Responsible for creating and updating Standard Operating Procedures.
- Explains policies, standards, and processes of the job area to internal and external stakeholders.
- Enforces U of A cash handling, PCI, and PTS compliance in accordance with appropriate policies and procedures.
- Responsible for the annual budgets and tracking expenditures.
- Manages customer online appointments, the call center, department emails, and live chat.
- Determines the maintenance and replacement of cash handling and credit card equipment.
- Ability to communicate effectively with a variety of groups and individuals.
- Knowledge of program setup and implementation.
- Strong leadership and team collaboration skills.
- Proficiency in Excel and data analysis.
Minimum Qualifications
- Bachelor's degree or equivalent advanced learning attained through professional level experience required.
- Minimum of 3 years of related work experience or equivalent combination of education and work experience required.
- Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy.
Full Time/Part Time: Full Time
Number of Hours Worked per Week: 40
Job FTE: 1.0
Work Calendar: Fiscal
Job Category: University Operations
Benefits Eligible: Yes - Full Benefits
Rate of Pay: $59,404 - $74,254
Compensation Type: salary at 1.0 full-time equivalency (FTE)
Grade
8
Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
Career Stream and Level
M1
Job Family
Parking & Transportation
Job Function
University Operations
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)
Number of Vacancies: 1
Contact Information for Candidates
HR-Auxiliaries@arizona.edu
Open Until Filled: Yes
Documents Needed to Apply: Resume and Cover Letter
Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.