Adapt and repurpose content across channels and formats to
maximize engagement and accessibility.
Source and format high-quality imagery; draft accurate and
compelling captions; and advise on optimal integration of video
into editorial content.
Collaborate with the Director of Marketing to create a
comprehensive content plan aligned with institutional
priorities.
Adapt and repurpose content across channels and formats to
maximize engagement and accessibility.
Develop and implement editorial frameworks to elevate
high-priority content related to the Dean’s initiatives.
Digital Content Strategy & Web Management
- Advise on digital content strategy, web layout, content
hierarchy, taxonomy, navigation, and information architecture to
support institutional priorities and intuitive user
experiences.
- Manage digital content production and implementation within the
CMS, including text, images, teaser copy, metadata, and other page
elements, in accordance with editorial, technical, brand, and
accessibility standards.
- Provide strategic guidance on storytelling structures, content
organization, and discoverability across FAS digital
platforms.
- Monitor and enhance the effectiveness of FAS digital properties
through analytics, user-centered design, accessibility, and digital
content best practices.
- Troubleshoot CMS content and formatting issues, coordinate with
web development and other partners as needed, and contribute to the
long-term evolution of FAS digital platforms and content
strategy.
Compliance & Accessibility
- Ensure all content complies with institutional accessibility
policies and follows WCAG 2.1 AA standards.
- Apply universal design principles across all digital content
formats to support usability for all audiences.
- Conduct quality assurance reviews to verify compliance with
brand, editorial, and accessibility guidelines.
- Stay current with evolving standards and best practices to
recommend updates as needed.
User Experience & Analytics
- Conduct user testing and collect feedback through surveys,
analytics, and usability testing sessions.
- Evaluate user behavior and engagement metrics to assess content
performance and platform usability.
- Translate data insights into actionable recommendations to
enhance user experience and content strategy.
- Serve as partner to external data and analytics consultant to
create dashboards and metrics to measure effectiveness of content
on the FAS flagship website and other platforms.
Collaboration & Communication
- Act as a liaison between FAS Communications and Marketing, IT,
and external vendors to align technical and content objectives for
FAS platforms.
- Facilitate cross-functional meetings to gather input on content
priorities and ensure stakeholder alignment.
- Sit on the FAS Web Governance Committee to review various
website requests and content questions alongside HUIT
colleagues.
- Provide regular updates and recommendations to leadership on
project milestones, content strategy, and performance metrics.
- Support internal content contributors by offering editorial and
digital strategy guidance.
- Serve as a partner to FAS Communications and Marketing
colleagues, including serving as a back-up producer for the FAS
newsletters and the FAS Current.
Working Conditions:
- Hybrid work arrangement with a minimum of three (3) days per
week on campus.
- Availability to respond to urgent communications needs outside
of business hours if necessary.
Qualifications
Basic Qualifications:
- Bachelor’s degree
- 5+ years digital and multi- media experience
Additional Qualifications and Skills:
- Experience with digital content creation and in developing and
maintaining relevant and interactive online presence, such as web
sites or e-newsletters.
- Experience with Microsoft products (including Word, Excel, and
PowerPoint), HTML, content management systems, including Drupal,
and other digital platforms.
- Excellent writing, editing, and proofreading skills and strong
attention to detail.
- Familiarity with digital accessibility standards.
- Demonstrated experience implementing digital distribution
strategies across channels/platforms and content management
processes.
- Ability to manage multiple projects and meet deadlines in a
fast-paced environment.
Additional Information
- Standard Hours/Schedule: 35 hours per week
- Visa Sponsorship Information: Harvard University is
unable to provide visa sponsorship for this position
- Pre-Employment Screening: Identity, Education
- Other Information: All formal offers will be made by FAS
Human Resources.
NOTE: Applicants are encouraged to submit a cover
letter.
Work Format Details
This position has been determined by school or unit leaders that
some of the duties and responsibilities can be effectively
performed at a non-Harvard location. The work schedule and location
will be set by the department at its discretion and based upon
operational needs. When not working at a Harvard or
Harvard-designated location, employees in hybrid positions must
work in a Harvard registered state in compliance with the
University’s Policy on
Employment Outside of Massachusetts .
Additional details will be discussed during the interview process.
Certain visa types and funding sources may limit work location.
Individuals must meet work location sponsorship requirements prior
to employment.
Salary Grade and Ranges
This position is salary grade level 057. Please visit
Harvard's Salary Ranges to view the
corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to
support a healthy work-life balance and your physical, mental and
financial wellbeing. Because here, you are what matters. Our
benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting
on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition
assistance and reimbursement
- Commuter benefits, discounts and campus perks
Learn more about these and additional benefits on our
Benefits & Wellbeing
Page .
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to
equal opportunity and
non-discrimination . We seek talent
from all parts of society and the world, and we strive to ensure
everyone at Harvard thrives. Our differences help our community
advance Harvard's academic purposes.
Harvard has an
equal employment opportunity policy
that outlines our commitment to prohibiting discrimination on the
basis of race, ethnicity, color, national origin, sex, sexual
orientation, gender identity, veteran status, religion, disability,
or any other characteristic protected by law or identified in the
university's
non-discrimination policy . Harvard's
equal employment opportunity policy
and
non-discrimination policy help all
community members participate fully in work and campus life free
from harassment and discrimination.
