Manager Hospitality Services – The Mark
Hiring Department
Campus Dining Services
Job Description
Manage the operational, financial, and personnel activities of one or more residential dining facility, restaurant, retail store, catering and/or snack bar operation. Manage operational activities to ensure adherence to procedures and the timely, cost-efficient, safe and high-quality food production and service to customers. Administer the computerized food production system to ensure food supplies are adequate and efficiently used. Supervise the order of food, products and supplies, as needed. Plan, schedule, assign, and supervise work of professional and support staff. Maintain, review, approve and/or process employee payroll and attendance records. Develop, provide and/or coordinate training and professional development opportunities for all assigned staff in a variety of areas such as food preparation, customer service, sanitation, health, new employee orientation, fire, and security and safety standards. Analyze unit operations to ensure maximum effectiveness and compliance with departmental objectives (e.g., quality assurance, product and service offerings, vendor programs, revenue and expenses). Continually evaluate customer needs; develop and implement plans for meeting customer needs.
Shift
Varied days and times including weekends
Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and experience and at least 4 years of experience from which comparable knowledge and skills can be acquired is necessary.
Preferred Qualifications
Quantity food service experience and/or retail dining experience, preferably in college and university dining. Serv-Safe Certification is preferred.
Anticipated Hiring Range
Salary Range: $60,000 - $72,000 annually
Grade: GGS-011
University Title: Manager II Hospitality Services
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.
Other Information
At Mizzou Dining Services, we are dedicated to providing high-quality, nutritious, and a variety of dining options that fuel the University of Missouri community. Our team is committed to delivering exceptional customer service, fostering a welcoming environment, and supporting the university’s mission of excellence.
We operate a variety of dining locations across campus, including residential dining halls, retail food outlets, coffee shops, and catering services. Whether serving a quick bite or a full-course meal, we take pride in creating enjoyable dining experiences for students, faculty, staff, and visitors.
Join our team and become part of a dynamic, fast-paced environment where teamwork, growth, and a passion for great food come together!
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.
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