"Manager, International Operations and Conversion"

Job Description:

SGE_IO_656_08/25

Senior Manager

Students and Global Engagement

Term length: ongoing

Hours of work: full-time

Position Overview

From interest to enrolment — lead the strategy that makes it happen!

Are you passionate about enhancing the international student experience and delivering impactful results? Massey University is seeking a dynamic and strategic Manager, International Operations and Conversion to join our Office of Global Engagement.

In this pivotal role, you will lead innovative, data-informed initiatives to strengthen the international student application journey and drive enrolment outcomes. You’ll be responsible for developing and implementing targeted conversion strategies, managing recruitment communications and support services, and working collaboratively with academic and professional teams to remove barriers across the applicant-to-enrolment pipeline.

With a strong focus on data-driven decision-making, team leadership, and contract management, this role ensures streamlined, student-centred operations that contribute to the University’s international recruitment and mobility objectives.

This is a full time (37.5hrs) role and appointment will be commensurate of skills and experience within the $110 - $125K range. The preferred location is at either our Albany, Auckland or Palmerston North campus.

Why Massey?

At Massey University, we are committed to global engagement and delivering a world-class education to students from around the world. As part of our ambitious international recruitment strategy, we’re investing in people who can make a difference and bring bold ideas to life.

What You’ll Do

• Design and implement impactful campaigns, events, and communications that support international applicants from interest to enrolment.
• Collaborate across academic, marketing, and admissions teams to ensure a seamless, student-first application journey.
• Lead and mentor a high-performing team of recruitment and conversion specialists.
• Use analytics and data insights to evaluate conversion performance and continuously refine strategy.
• Oversee recruitment agent agreements, international mobility contracts (including Erasmus+), and other key partnerships.
• Contribute to operational and financial management of scholarships, commissions, and team budgets.

What You’ll Bring

• A Bachelor’s degree in business, marketing, education, or a related field.
• 5–7 years of experience in student recruitment, marketing, admissions, or related tertiary operations.
• Proven track record in developing and executing successful student conversion strategies.
• Strong leadership and team management skills.
• Advanced proficiency in CRM systems and data tools (e.g., Excel, Power BI).
• Outstanding communication skills and cultural competence in working with diverse global audiences.

What We Offer

• The opportunity to shape and grow a critical function within a globally focused university.
• A supportive, collaborative work environment that values innovation and impact.
• Professional development and leadership opportunities.
• Hybrid work arrangements and campus location options.

Ready to Lead Change in Global Recruitment?

Apply now and help us drive meaningful international growth through strategic student conversion.

To view/download the job description, please click on the file below

JD - Manager - International Operations & Conversions

Closing: 26/08/2025 21:30:00

Posted: 12/08/2025