"Manager of Student Employment"

Job Description

Manager of Student Employment

Wright State University

EEO Statement: Wright State University is an equal opportunity employer.

Faculty Rank or Job Title: Manager of Student Employment

Job Category: Administrative (exempt/non-exempt)

Department: Human Resources

EEO number: 25P308

Position FTE: 100%

Minimum Annual or Hourly Rate: 71,000

Salary Band: UC S05

Job Summary/Basic Function
The Manager of Student Employment provides leadership and operational oversight for the university's student employment program, which facilitates the hiring of over 1,200 students annually. This role promotes a "students first" philosophy by ensuring that campus jobs are not only a means of financial support but also key opportunities for experiential learning and future career preparation. This position supervises the team responsible for student employment data input and customer service and works closely with the other HR Centers of Excellence and the HR Business Partner team, as well as university departments/units, to ensure a compliant, supportive, and developmentally focused employment experience for students. This position also serves as a subject matter expert in student employment operations, aligning student workforce planning with institutional goals.

Minimum Qualifications

• Associate's degree and seven years OR bachelor's degree and five years of full-time work experience in human resources, student employment, payroll administration, or a related field with at least 1 year of supervisory or leadership experience
• Integrity and judgement necessary to maintain strict confidentiality at all times.
• Demonstrated commitment to student development and exceptional customer service.
• Proven ability to act independently and collaboratively as part of a team.
• Demonstrated ability to develop and successfully implement sound, repeatable business/human resources processes, with a strong focus on operational efficiency and effectiveness as well as continuous process improvement and/or process re-engineering.
• Exceptional attention to detail and strong planning and organizational skills.
• Strong verbal and written communication skills.

Preferred Qualifications

• Experience developing student-focused programming or training.
• Understanding of experiential learning and career readiness models.
• Experience in an organization where human resources is strategically aligned to the core business.
• Previous leadership experience in an organization undergoing transformational change.
• Experience in higher education or student services.
• 7+ years of full-time work experience in human resources, student employment, payroll administration, or a related field

Essential Functions and percent of time

25% Oversight and Coordination of Student Employment Operations

• Lead all aspects of the university's student employment process including job postings, onboarding, job changes, pay updates, and terminations.
• Develop and implement plans to improve student employment systems, workflows, and outcomes, ensuring operational effectiveness and alignment with institutional goals.
• Monitor and audit student employment records for accuracy and compliance with policies and regulations.
• Assist departments and units with student employee classification, pay rates, and position updates.
• Manage community service work study program. Responsible for promotion of work study community service program.

25% Student-Centered Program Development

• Champion the role of student employment as an extension of the academic experience.
• Develop and deliver comprehensive orientation and training programs for hiring managers and supervisors to ensure consistent understanding of student employment policies, procedures, and compliance requirements.
• Collaborate with campus partners to enhance the quality of student employment opportunities to ensure that professional experiences build competency and career readiness.
• Coordinate data collection and assessment efforts to evaluate the effectiveness of student employment programs.
• Provide student employees and supervisors with guidance and tools that support professional growth and development.
• Plan and implement the student employee appreciation week celebration and recognition.

15% Communication and Customer Service

• Create resources and workshops that equip departments with best practices for supervising and mentoring student employees.
• Serve as a point of escalation for concerns related to student employment processes.
• Support departments, students, and campus partners with policy guidance and process troubleshooting.
• Deliver clear, timely communication and develops user-friendly resources to promote transparency and understanding for both hiring managers and student employees.
• Develop and implement NACE Career Readiness Competency training for hiring managers and students.
• Assess the effectiveness of orientation and training initiatives through feedback and data collection, using results to continuously improve offerings.

15% Supervision and Team Leadership

• Supervise staff members responsible for data entry and customer service related to student employment.
• Provide training, coaching, and support to ensure efficient and high-quality service delivery.
• Coordinate work assignments, monitors performance, and conducts regular performance evaluations.

15% Compliance with Regulations and Institutional Policies

• Ensure compliance with relevant federal, state, and institutional regulations, including Federal Work-Study (FWS) requirements and Ohio Public Employees Retirement System (OPERS) rules.
• Partner with Financial Aid to manage and monitor FWS eligibility and fund usage.
• Maintain required records and audit documentation for internal and external reporting.

5% Other duties as assigned

• Undertake other duties as assigned to assist in maintaining operations and/or agility goals.

Working Conditions
This position operates in a professional office environment, both on campus and in remote settings as needed. Standard work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening or weekend hours to support student programming or peak employment periods. The role requires regular use of a computer, phone, and other standard office equipment. The position may involve periods of sitting, standing, or walking.To preserve the safety and security of the campus community and to maintain the integrity of university operations, it is the policy of Wright State University making an employment offer contingent on various background checks, such as a criminal record, credit history when job related and/or education verifications. Additionally, an administrative review shall be conducted whenever the university learns that an employee is charged with or convicted of a crime (except for minor vehicle violations). Frequently asked questions related to background checks may be found on the Human resources website at http://www.wright.edu/human-resources.Effective July 1, 2017, per Policy 7230 Wright State University is tobacco-free. Tobacco use, including the sale, advertising sampling and distribution of tobacco products and tobacco related items is prohibited in all university facilities, on all university owned or leased grounds, university owned or operated residence halls and apartments, and at all university sponsored events regardless of location. Tobacco use is also prohibited in all university vehicles or on any equipment owned, leased or operated by Wright State University. This policy applies to anyone on campus including students, faculty, staff, visitors, consultants, vendors, patients, volunteers, and contractor employees.

Special Instructions to Applicants

First Consideration Date: 07/20/2025

Closing Date:

Open Until Filled: Yes

To apply, please visit: https://jobs.wright.edu/postings/21229