Job Description Summary

This position supports initiatives within division and is responsible for the overall leadership, direction and coordination of the Traffic Safety department. In this position, frequent collaboration with other College departments is necessary. This position will provide regular reports to internal and external audiences regarding non-credit courses and trainings offered.

Anticipated Work Schedule: Monday - Friday, 7:30am - 4:00pm

Essential Functions and Responsibilities

Serve as Traffic Safety School Program Manager:

• Develop and maintain program policies, practices, and strategies.
• Provide direct supervision of support staff, including assigning work and ensuring effective daily operations.
• Schedule classes and assign instructors or delegate as appropriate.
• Evaluate certified instructors at least once during each certification period.
• Provide guidance and support to staff on program policies, practices, and issues.
• Train and onboard new instructors and coordinate ongoing in-service training.
• Prepare and submit required quarterly reports to the DOT.
• Review, screen, and submit application materials for prospective instructors.
• Attend required meetings for Traffic Safety School Program Coordinators and the Wisconsin Advisory Council.
• Maintain strict confidentiality of student and staff information.
• Address and resolve student concerns in a timely and professional manner.
• Collaborate with assessors to coordinate alternative education referrals.

Assist in department-level planning, budget development, and budget management:

• Assist in developing and monitoring department budgets as assigned.
• Develop partnerships to aid in community programing updates, modifications, and development.
• Assist in the continuous monitoring and improvement of department productivity utilizing key indicators such as numbers served, cost effectiveness, contract services revenue and cost recovery.
• Provide leadership to functional and cross-functional teams as assigned.