Market Insights Analyst
Join our Future Students & Marketing team.
Full-time, ongoing position at our Hawthorn campus.
$107,439 salary + 17% super.
About the Role
Reporting to the Strategic Insights Lead, the Market Insights Analyst plays a key role in delivering high-quality reporting, analysis and insights to inform evidence-based decision-making across Future Students and Marketing.
With a primary focus on the Australian education sector, the role develops, maintains, and enhances reporting and analytics products, including dashboards and recurring performance reports. It ensures data is accurate, well-governed and presented in a clear, consistent, and actionable format to support a range of stakeholders.
Working collaboratively with teams across Future Students and Marketing, as well as other University partners, the Market Insights Analyst translates business questions relating to market trends and the student recruitment pipeline into analytical requirements. The role is responsible for sourcing, preparing, and analysing data, and providing meaningful insights and recommendations to support strategic and operational objectives.
The position also contributes to the continuous improvement of reporting processes, documentation, and data governance practices, helping to strengthen self-service analytics capability while ensuring compliance with privacy, information management, and data governance requirements.
This is a full-time, ongoing position based at our Hawthorn campus.
About You
To be suitable for this role you will need to have experience in the below key accountabilities:
- Demonstrated experience delivering high-quality data analysis, reporting and insights within a complex, customer-focused environment, supporting informed decision-making and business outcomes.
- Proven ability to analyse large and complex datasets and translate findings into meaningful reports, insights and recommendations. Experience applying statistical and analytical techniques such as regression analysis, trend forecasting and predictive modelling is highly desirable. Experience with Databricks is advantageous.
- Demonstrated experience developing, maintaining, and enhancing interactive dashboards and reporting solutions using Power BI. Proficiency in SQL and Python is highly regarded.
- Excellent written and verbal communication skills, with the ability to effectively communicate complex information and insights to a range of internal and external stakeholders.
- Demonstrated ability to work collaboratively within a team environment while also exercising initiative and working independently to achieve objectives.
- Advanced proficiency in Microsoft Office applications, particularly Excel, Word and related data management and reporting tools.
- Strong organisational skills with the ability to manage competing priorities, maintain a high level of accuracy and attention to detail, and deliver quality outcomes within required timeframes.
- Knowledge of the Australian higher education sector, including familiarity with student, labour market and regulatory datasets and frameworks such as VTAC, HESC, QILT, TEQSA and ABS, is highly desirable.
About Swinburne University of Technology
Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.
Our Ad Astra strategy is the cornerstone of Swinburne’s bold ambition to lead globally in technology-driven education and research. This strategy positions us to create transformative solutions, empower learners, and partner with industry to thrive in an ever-changing world.
What We Offer You!
- Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
- Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
- Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.
Want to learn more? Head over to our benefits page!
To Apply
Please submit your CV and cover letter addressing the Key Selection Criteria and your suitability for this position.
To review the Position Description and to apply, please scroll down to the bottom of the page.
If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.
Please Note: Appointment to this position is subject to passing a Working with Children Check.
If you are experiencing technical difficulties with your application, please contact the Talent Acquisition team at talentacquisition@swin.edu.au
Applications Close: Wednesday 1st July.
Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.
Diversity, Equity and Inclusion
Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.
Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.
We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.
We support applicants with disabilities, and reasonable adjustments can be requested at any stage of the recruitment process.
For reasonable adjustment requests - including accessible formats of the position description, application form, or other documents, please contact talentacquisition@swin.edu.au or call +61 3 9214 3550. Please note: this phone number is for disability and reasonable adjustment enquiries only. General enquiries about the role can also be emailed to talentacquisition@swin.edu.au.
Victoria’s Commitment to Action: Improving international student employment outcomes.
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.
As a Circle Back Initiative Employer, we commit to responding to every applicant.
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